Overall, customers praised the friendly and helpful staff, though some reported instances of rudeness from specific employees.
Food Quality
The ice cream and chicken strips received positive feedback, but there were complaints about inconsistent food quality and incorrect orders.
Cleanliness
The location was generally noted as clean, but there were concerns about food handling practices and unsanitary conditions in some instances.
Pricing Issues
Several customers expressed dissatisfaction with pricing, citing discrepancies between menu prices and what they were charged.
Customer Experience
Many reviews highlighted enjoyable experiences, but some customers reported negative interactions that affected their overall satisfaction.
JH
Joshua Howard
Oct 24, 2025
5.0
Absolute quality. The staff are the best here too.
SP
Stesha Powers
Sep 13, 2025
5.0
Stopped in for some ice cream on our way back home to Nampa. It was Saturday night and quite busy. Though, you’d never know it because the staff handled it so well. Everyone was kind, and in my observation, I heard quite a few cute comments to customers. Glad to be back in Idaho. Too bad this isn’t our usual Dairy Queen.
MV
Manny Velasquez
Sep 6, 2025
4.0
Great icecream
KT
Kristine Tygret
Sep 2, 2025
5.0
Twin Falls DQ is the best! Clean, friendly and knows how to make those blizzards to perfection.
CC
Christopher Calderon
Aug 29, 2025
4.0
The drive thru is very convenient, hard working employees, and awesome food.