$12 for a cheese quesadilla…need I say more?
Only me an a couple others in the establishment and food took 20 minutes to come out, When it finally did my order was wrong and wrapped in paper with no foil making it go cold in 2 minutes
Ordered on their mobile app. Food was ready 30 minutes after the app said it was going to be done. I get being busy but for the half hour I sat there waiting the drive through filled and emptied several times. When I and the several other waiting customers were finally acknowledged the manager was unapologetic.
This is easily one of the worst fast food experiences every single time. Orders are constantly wrong, food is poorly made and inconsistent, and the wait times are ridiculous even when there’s barely anyone there. There’s zero sense of urgency, zero attention to detail, and it feels like nobody working there actually cares about getting anything right. It’s honestly impressive how often such a simple menu gets messed up. If you can’t handle basic accuracy and speed, then something seriously needs to change because this level of service is unacceptable.
HM
Haleigh Mackey
Mar 25, 2026
I’d give this location 2 stars. The drive-thru wait wasn’t bad, but accuracy and customer service were disappointing.
My husband went through the drive-thru around 9 PM to pick up our order. Before leaving, he specifically asked the employee if everything was in the bag since we’ve had issues with missing items here before. The employee looked inside and assured him everything was there. Unfortunately, when he got home, his Mexican pizza was missing.
He drove back around 9:30 PM to get it fixed. When he tried to go into the lobby, the doors were locked—even though the posted closing time for the lobby is 10 PM. Another employee signaled for him to go around, and after trying multiple locked doors, someone finally let him in, but told him to use the drive-thru instead. He explained he had just been through the drive-thru and that they forgot his item, and only then was he allowed inside.
While one of the younger employees was polite and tried to help, the manager (who my husband assumed was the manager), a redheaded woman, was very rude. When the employee asked for a remake, she responded with attitude, saying “it should be at the bottom of the bag,” even though it clearly wasn’t. My husband said she continued to have a poor attitude toward him and was also rude to the other employees.
Mistakes happen, but the way this situation was handled—especially the early lobby closure and the manager’s behavior—was frustrating. Hoping to see improvement.