Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
4.0
619 reviews
5 stars
326
4 stars
127
3 stars
63
2 stars
27
1 star
76
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with issues such as soggy fries, burnt pretzels, and incorrect orders.
Customer Service
While some reviews praised friendly and helpful staff, others highlighted poor service, including rude interactions and mistakes with orders.
Speed of Service
Many customers experienced long wait times, particularly in the drive-thru, leading to frustration.
Pricing Concerns
Several reviews mentioned that prices are perceived as high relative to portion sizes and quality.
Cleanliness
The restaurant was generally noted as clean, contributing positively to the dining experience.
ST
Shari Tessmer
Feb 17, 2026
2.0
Ordered chicken strips with the large order of fries and the pretzels. The chicken strips were ok but the fries were the worst ever. I received about 15 fries which looked like a mini order and they were barely cooked. Extremely soggy and tasteless. The pretzels tasted like cardboard. You can get better pretzels at a gas station where they sit for days under a heat lamp. On a good note the blizzard was superb.
LE
Lettuce_ Eater
Jan 20, 2026
5.0
These kids are better at customer service than my insurance company. Nice and patient when I kept changing my order.
RK
Rich Kosiek
Jan 8, 2026
3.0
Drive thru
NH
Neil Hunter
Dec 7, 2025
5.0
Very clean with good food and great service.
TD
Tanya Dudman
Nov 28, 2025
5.0
Love dairy queen and they have a good value meal options
What are the regular opening hours of Dairy Queen Grill & Chill?
They are open Monday to Thursday from 10:30 AM to 9:30 PM, Friday and Saturday from 10:30 AM to 10:00 PM, and Sunday from 11:00 AM to 9:00 PM.
Are there any special holiday hours or closures at Dairy Queen Grill & Chill?
Yes, they have modified hours on some holidays, for example, open 11:00 AM to 6:30 PM on 2025-11-26, closed on 2025-11-27 and 2025-12-25.
Does Dairy Queen Grill & Chill have facilities for families and children?
Yes, the location offers booster seats, high chairs, is family-friendly, and welcomes children.
Is there seating available, including outdoor seating, at Dairy Queen Grill & Chill?
Yes, they have both indoor seating and outdoor seating available for guests.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, there is a drive-thru available at this location.
How can I place an order for pickup at Dairy Queen Grill & Chill?
You can place a pickup order on their website at https://www.dairyqueen.com/en-us/order/pickup/n/44734/.
What nearby coffee shops can I visit before or after my visit to Dairy Queen Grill & Chill?
Nearby coffee shops include The Human Bean, Starbucks, Moxie Java - Star Depot, and Bordertown Coffee, which are great spots for coffee or tea.
Are there nearby emergency services close to Dairy Queen Grill & Chill?
Yes, the Star Fire Protection District and Star Police are nearby, providing convenient access to emergency services.
What nearby dining options are available around Dairy Queen Grill & Chill?
Nearby dining options include Cafe Rio Mexican Grill and Teriyaki Madness for Mexican and Asian cuisine.
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Certified March 01, 2026Yext Knowledge Graph
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