Wendy's

4.0
1234 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
510 Rigby Lake Dr., Rigby, ID
83442, United States

Hours

Reviews

4.0
1,234 reviews
5 stars
540
4 stars
379
3 stars
174
2 stars
58
1 star
83

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some meals being fresh and hot while others were cold or poorly prepared.

Service Issues

Many reviews highlighted problems with order accuracy and slow service, particularly during busy times.

Cleanliness

Several customers noted cleanliness issues, including dirty tables and floors, and overflowing trash cans.

Staff Attitude

While some employees were praised for their friendliness, others were criticized for poor attitudes and lack of attention to customers.

Order Accuracy

Frequent complaints about missing items or incorrect orders were noted, indicating a need for better quality control.
  • TS
    Taylor Stevens
    Nov 14, 2025
    1.0
    Usually this Wendy’s is pretty ok however I notice that the staff are not very attentive in the evenings, I came in, ordered on one of the kiosk and waited for my name to be called, nothing after waiting for a few minutes, then I noticed my name on the order screen said ready and yet when I looked at counter there was no bag so I waited a little longer and noticed my name was gone from the screen all together. I waited for about 20-30 minutes in an empty dining area waiting for a very simple order that I was hoping would be a quick in and out and yet I got nothing and had to leave because I was in a hurry. Which although I was sitting there for a good while none of the staff bothered to ask me if I were waiting for my meal and only gave me an occasional glance in my direction.
  • JL
    Jake Larsen
    Nov 1, 2025
    1.0
    This place sucks food was wrong won't be back second time they messed up orders
  • MT
    Matt T
    Oct 28, 2025
    5.0
    Food was fast and hot. Service was excellent.
  • AR
    Anne Rector
    Oct 27, 2025
    2.0
    One of the shittier Wendy’s in my opinion. I only go here because I’m stuck working in Rigby and it’s a fast option. They slather sandwiches with condiments to an excessive degree, serve cold fries and nuggets, regularly mess up orders. Get the chili and a potato (if they have them ready) if you must go here. Depressing fast food for a depressing town.
  • AP
    Aiden Petersen
    Oct 17, 2025
    2.0
    This location can be hit or miss sometimes. Sometimes service is great, and sometimes it's not. Today we had our order delivered and we were missing nuggets and didn't even get the right sandwiches. I'm disappointed with how this was taken care of.

Frequently Asked Questions About Wendy's

Is Rigby Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.