Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers reported inconsistent food quality, with some meals being fresh and hot while others were cold or poorly prepared.
Service Issues
Many reviews highlighted problems with order accuracy and slow service, particularly during busy times.
Cleanliness
Several customers noted cleanliness issues, including dirty tables and floors, and overflowing trash cans.
Staff Attitude
While some employees were praised for their friendliness, others were criticized for poor attitudes and lack of attention to customers.
Order Accuracy
Frequent complaints about missing items or incorrect orders were noted, indicating a need for better quality control.
TS
Taylor Stevens
Nov 14, 2025
1.0
Usually this Wendy’s is pretty ok however I notice that the staff are not very attentive in the evenings, I came in, ordered on one of the kiosk and waited for my name to be called, nothing after waiting for a few minutes, then I noticed my name on the order screen said ready and yet when I looked at counter there was no bag so I waited a little longer and noticed my name was gone from the screen all together. I waited for about 20-30 minutes in an empty dining area waiting for a very simple order that I was hoping would be a quick in and out and yet I got nothing and had to leave because I was in a hurry. Which although I was sitting there for a good while none of the staff bothered to ask me if I were waiting for my meal and only gave me an occasional glance in my direction.
JL
Jake Larsen
Nov 1, 2025
1.0
This place sucks food was wrong won't be back second time they messed up orders
MT
Matt T
Oct 28, 2025
5.0
Food was fast and hot. Service was excellent.
AR
Anne Rector
Oct 27, 2025
2.0
One of the shittier Wendy’s in my opinion. I only go here because I’m stuck working in Rigby and it’s a fast option. They slather sandwiches with condiments to an excessive degree, serve cold fries and nuggets, regularly mess up orders. Get the chili and a potato (if they have them ready) if you must go here. Depressing fast food for a depressing town.
AP
Aiden Petersen
Oct 17, 2025
2.0
This location can be hit or miss sometimes. Sometimes service is great, and sometimes it's not. Today we had our order delivered and we were missing nuggets and didn't even get the right sandwiches. I'm disappointed with how this was taken care of.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Rigby, ID?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Rigby, ID into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (208) 745-8161.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Rigby Wendy’s serve breakfast?
Yes, this Wendy’s location in Rigby, ID serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's in Rigby, ID?
The drive-thru is open Monday to Thursday from 6:30 AM to 11:00 PM, Friday and Saturday until 11:30 PM, and Sunday from 8:00 AM to 10:00 PM.
Does this Wendy's location in Rigby serve breakfast?
Yes, this Wendy's location serves breakfast with a variety of combos, sandwiches, coffee, and sides available.
Can I get delivery from Wendy's in Rigby, ID?
Delivery is available through the Wendy's app or website. Enter your address on their ordering platform to check availability.
How can I contact Wendy's in Rigby for questions or feedback?
You can contact Wendy's Rigby location directly at (208) 745-8161 or reach their Customer Care team via their online Contact page or live chat.
What payment options are accepted at Wendy's in Rigby?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Where is Wendy's located in Rigby, Idaho?
Wendy's is located at 510 Rigby Lake Dr., Rigby, ID 83442, USA.
Are there any fast food restaurants near Wendy's in Rigby?
Yes, nearby fast food options include Arby's and another Wendy's location. These are convenient options if you're exploring local dining choices.
What other dining options are close to Wendy's in Rigby?
Close to Wendy's, you can find The Great Bambino Italian Restaurant serving Italian cuisine and New Star Restaurant offering Chinese and Asian dishes.
What local services are near Wendy's in Rigby that customers might use?
Nearby services include The Pediatric Center for medical needs, Westmark Credit Union for banking, and Snap Fitness and Anytime Fitness gyms for workouts.
Does Wendy's in Rigby offer dine-in and takeout options?
Yes, this Wendy's location offers dine-in, drive-thru, takeout, and delivery where available, focusing on customer convenience.