Wendy's

4.0
1245 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
510 Rigby Lake Dr., Rigby, ID
83442, United States

Hours

Reviews

4.0
1,245 reviews
5 stars
548
4 stars
379
3 stars
174
2 stars
59
1 star
85

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was often hot and fresh, but there were complaints about cold fries and incorrect orders.

Service Issues

Many reviews highlighted inconsistent service, with frequent order mistakes and slow response times, especially during busy hours.

Cleanliness

Several customers reported cleanliness issues, including dirty tables and overflowing trash cans, impacting their dining experience.

Staff Attitude

While some customers praised the friendliness of the staff, others noted a lack of attentiveness and professionalism, particularly during busy times.
  • RW
    Ronalee Williams
    Jan 5, 2026
    5.0
    We love Wendy's, we usually visit the Sunnyside location in Idaho Falls. Very quick and efficient. The tables are not always clean at any of the locations, including Rigby's Wendy's.
  • LB
    Lee Barry
    Dec 22, 2025
    5.0
    I used the drive thru. Excellent food as always. Quick service.
  • KD
    Kannon Dahlia
    Dec 12, 2025
    1.0
    They ALWAYS forget an item in my order. Last time it was my fries and today it was my nuggets. I shouldn't have to request the rest of my food every visit. It feels like theft when I don't get the items I pay for.
  • CC
    Carlie
    Dec 11, 2025
    5.0
    The food always tastes great but most of the time is really messily put together and the service has slowed a lot lately but still nice people and great food!
  • RH
    Robert Hughes
    Dec 7, 2025
    1.0
    The website online is so slow you can't even navigate it. Tried for 20 minutes to order food and sign up. It's so slow it freezes up doesn't work and just sucks. Nevermind I'll order elsewhere. And no it's not on my end

Frequently Asked Questions About Wendy's

Is Rigby Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours at Wendy's in Rigby, ID?

The drive-thru is open Monday to Thursday from 6:30 AM to 11:00 PM, Friday and Saturday until 11:30 PM, and Sunday from 8:00 AM to 10:00 PM.