Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Rigby Subway® Restaurant at 200 S State St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Feedback indicates inconsistent customer service, with some employees praised for their friendliness while others were reported as rude and dismissive.
Order Accuracy
Many customers experienced issues with incorrect orders, particularly with online and drive-thru services, leading to frustration.
Speed of Service
Numerous reviews highlighted slow service, especially during peak hours, with long wait times reported for both in-store and drive-thru orders.
Food Quality
While some customers enjoyed fresh and tasty sandwiches, others reported issues with stale bread and poorly prepared ingredients.
Cleanliness and Safety
Concerns were raised about cleanliness and food safety practices, with reports of unsanitary conditions and improper handling of food.
RC
R C
Nov 4, 2025
1.0
Completely messed up all sandwiches. When I let them know, they literally laughed and said there was nothing they could do about it because it was someone new making sandwiches.
NO
Nathan Openshaw
Oct 16, 2025
5.0
Jaida has changed my outlook on this location. I had stopped going to this location even though its by far closest to me. I went this morning to try again. Jaida was incredible. Great work making the sandwich from start to finish. Breakfast ones always tend to get messed up but she nailed it. Great outgoing, and fun personality as well. Complete 180 from previous experiences. This morning was the best experience i have had at any subway location. And i frequent subway. Thank you!
SH
sarah hagel
Oct 14, 2025
5.0
The gal here made us the most deluxe sandwiches! I’ll be stopping here again for sure!
AJ
Alleycatt Jones
Oct 6, 2025
5.0
Ash was amazing and had the best customer service ever
DH
David Homer
Sep 13, 2025
2.0
Ordered online and picked it up through the drive through. Ordered a meal with chips and a drink. They didn't have the drink I ordered, forgot the chips, toasted it when I didn't ask for that or the bread was just left out and so hard I couldn't chew half of it (not sure which one). It was a simple, basic order. Don't think I will be back..