Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Rigby Subway® Restaurant at 200 S State St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Customers frequently reported slow service, particularly with online orders and drive-thru, often leading to long wait times.
Customer Service
Mixed reviews on customer service; while some employees received praise for their friendliness, many customers experienced rudeness and lack of attention from staff.
Order Accuracy
Numerous complaints about incorrect orders, missing items, and poor handling of online orders.
Food Quality
Feedback on food quality was inconsistent, with some customers enjoying fresh ingredients while others reported stale bread and unsatisfactory sandwiches.
Cleanliness
Some customers noted cleanliness in the store, but there were also concerns about food safety practices among staff.
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Ashley W
Jan 23, 2026
3.0
They are slow & prioritizing online instead of the people in front of them
CR
Camille Rains
Jan 15, 2026
1.0
This used to be a great subway until the owner fired.One of his best employees. She got sick and he didn't keep her as a manager. Since then, it's gone downhill, the orders are often wrong, or they don't have things in stock that the people need or things ready.That they want to eat went today.They didn't have the wrap.I wanted available, and they're out of Dr Pepper like, they are ninety percent of the time. If you have time to waste, go to this subway.If not go somewhere else.
RC
R C
Nov 4, 2025
1.0
Completely messed up all sandwiches. When I let them know, they literally laughed and said there was nothing they could do about it because it was someone new making sandwiches.
NO
Nathan Openshaw
Oct 16, 2025
5.0
Jaida has changed my outlook on this location. I had stopped going to this location even though its by far closest to me. I went this morning to try again. Jaida was incredible. Great work making the sandwich from start to finish. Breakfast ones always tend to get messed up but she nailed it. Great outgoing, and fun personality as well. Complete 180 from previous experiences. This morning was the best experience i have had at any subway location. And i frequent subway. Thank you!
SH
sarah hagel
Oct 14, 2025
5.0
The gal here made us the most deluxe sandwiches! I’ll be stopping here again for sure!