Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Rigby Subway® Restaurant at 200 S State St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Feedback on customer service is mixed, with some employees praised for their friendliness and efficiency, while others are criticized for rudeness and lack of attention to customers.
Order Accuracy
Many customers reported issues with incorrect orders, especially with online and drive-thru orders, leading to frustration and dissatisfaction.
Speed of Service
Numerous reviews highlight slow service, particularly during busy times or when multiple employees are present but not actively assisting customers.
Food Quality
While some customers enjoyed the freshness and taste of the food, others reported issues with stale ingredients and poorly made sandwiches.
Cleanliness
The store is generally described as clean, but there are concerns about food safety practices and employee hygiene.
RC
R C
Nov 4, 2025
1.0
Completely messed up all sandwiches. When I let them know, they literally laughed and said there was nothing they could do about it because it was someone new making sandwiches.
NO
Nathan Openshaw
Oct 16, 2025
5.0
Jaida has changed my outlook on this location. I had stopped going to this location even though its by far closest to me. I went this morning to try again. Jaida was incredible. Great work making the sandwich from start to finish. Breakfast ones always tend to get messed up but she nailed it. Great outgoing, and fun personality as well. Complete 180 from previous experiences. This morning was the best experience i have had at any subway location. And i frequent subway. Thank you!
SH
sarah hagel
Oct 14, 2025
5.0
The gal here made us the most deluxe sandwiches! I’ll be stopping here again for sure!
AJ
Alleycatt Jones
Oct 6, 2025
5.0
Ash was amazing and had the best customer service ever
DH
David Homer
Sep 13, 2025
2.0
Ordered online and picked it up through the drive through. Ordered a meal with chips and a drink. They didn't have the drink I ordered, forgot the chips, toasted it when I didn't ask for that or the bread was just left out and so hard I couldn't chew half of it (not sure which one). It was a simple, basic order. Don't think I will be back..