Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.0
157 reviews
5 stars
45
4 stars
28
3 stars
13
2 stars
18
1 star
53
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported long wait times, especially in the drive-thru, with many stating it took 20-40 minutes to receive their orders.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold, undercooked, or incorrect orders, leading to dissatisfaction.
Customer Service
Feedback highlighted a mix of friendly staff and unprofessional behavior, with several customers experiencing rudeness or lack of attention from employees.
Product Availability
Many customers expressed frustration over frequently being out of popular items, particularly blizzard flavors, which detracted from their experience.
Overall Experience
Despite some positive remarks about the food and staff, the overwhelming sentiment was negative due to slow service and inconsistent order accuracy.
- DCdino chicken4 days ago4.0Great food, love the place, Great ice cream.
- BXBrandon Smoot (Xander)Oct 7, 20255.0Just got finished with getting a blizzard from there!! Delicious as always!!!!
- KDKatie DavSep 5, 20255.0Great customer service. A girl named Zoe started doing a backflip while holding my blizzard with a girl name cyndel alongside her doing a frontflip! It was amazing. 10/10. I knew you to flip the blizzard but i didnt know they train their workers to do flips too! The server zoe was very nonchalant and mysterious. The server cyndel was shaking her dreads. 10/10 service would recommend.
- BHBanannah HJul 23, 20255.0Great service and got my food out really quick during lunch hour 👍 the drive thru cashier was really sweet
- AMAudric MeekJun 7, 20254.0Line was long.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the main food specialties at Dairy Queen Grill & Chill in Rigby?
Dairy Queen Grill & Chill specializes in Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, soft-serve ice cream cones, shakes and malts, and ice cream cakes from DQCakes.com.
What are the operating hours for Dairy Queen Grill & Chill in Rigby?
The restaurant is open Monday through Thursday from 10:00 AM to 9:30 PM, Friday and Saturday from 10:00 AM to 10:30 PM, and closed on Sundays and certain holidays like November 27, 2025 and December 25, 2025.
Is Dairy Queen Grill & Chill in Rigby family-friendly and accessible?
Yes, the location is family-friendly with amenities such as high chairs, wheelchair accessibility, restrooms, WiFi, seating, and a drive-thru service.
Can I place an order online for pickup at Dairy Queen Grill & Chill?
Yes, you can order online for pickup through their official ordering URL on Dairy Queen's website.
Does Dairy Queen Grill & Chill offer any mobile app deals or rewards?
Yes, customers can download the Dairy Queen app to access exclusive deals and participate in mobile ordering and rewards programs.
What is the address and contact number for Dairy Queen Grill & Chill in Rigby?
The address is 150 N State St, Rigby, ID 83442-1443, and the main phone number is +1 208-745-8140.
What are some nearby places customers can visit before or after dining at Dairy Queen Grill & Chill?
Nearby places include Broulim's Pharmacy, Broulim's Fresh Foods supermarket, New Star Restaurant, and Teton Ice Cream Parlor. Customers can shop for groceries or enjoy another dining option in the area.
Is there a place nearby where I can rent clothing or pick up rentals after visiting Dairy Queen Grill & Chill?
Yes, Redbox is nearby and offers rental services including clothing rentals through kiosks, making it convenient for customers in the area.
Are there any health or therapy services close to Dairy Queen Grill & Chill?
Yes, nearby health and therapy services include Premier Therapy Associates, Main Street Physical Therapy, and Mobley Physical Therapy centers.
Does Dairy Queen Grill & Chill offer WiFi and seating for customers who wish to dine in?
Yes, the establishment provides free WiFi and seating, making it a comfortable place to enjoy your meal onsite.