Dairy Queen Grill & Chill

2.9
158 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
150 N State St, Rigby, ID
83442-1443, United States

Hours

Reviews

2.9
158 reviews
5 stars
45
4 stars
28
3 stars
13
2 stars
18
1 star
54

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported long wait times in the drive-thru, often exceeding 20-30 minutes, leading to frustration.

Food Quality

While some customers enjoyed the food, many complained about cold, poorly prepared items and inconsistent portion sizes.

Customer Service

Several reviews highlighted rude or unprofessional staff interactions, contributing to a negative dining experience.

Product Availability

Customers expressed frustration over frequently being out of popular items, particularly blizzard flavors.
  • DF
    Daniel Flint
    Dec 17, 2025
    1.0
    The spicy chicken sandwich ended up in the trash and the bacon burger was soggy and we couldn't chew the bacon. Won't be going back.
  • DC
    dino chicken
    Nov 20, 2025
    4.0
    Great food, love the place, Great ice cream.
  • BX
    Brandon Smoot (Xander)
    Oct 7, 2025
    5.0
    Just got finished with getting a blizzard from there!! Delicious as always!!!!
  • KD
    Katie Dav
    Sep 5, 2025
    5.0
    Great customer service. A girl named Zoe started doing a backflip while holding my blizzard with a girl name cyndel alongside her doing a frontflip! It was amazing. 10/10. I knew you to flip the blizzard but i didnt know they train their workers to do flips too! The server zoe was very nonchalant and mysterious. The server cyndel was shaking her dreads. 10/10 service would recommend.
  • BH
    Banannah H
    Jul 23, 2025
    5.0
    Great service and got my food out really quick during lunch hour 👍 the drive thru cashier was really sweet

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the main food specialties at Dairy Queen Grill & Chill in Rigby?

Dairy Queen Grill & Chill specializes in Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, soft-serve ice cream cones, shakes and malts, and ice cream cakes from DQCakes.com.

What are the operating hours for Dairy Queen Grill & Chill in Rigby?

The restaurant is open Monday through Thursday from 10:00 AM to 9:30 PM, Friday and Saturday from 10:00 AM to 10:30 PM, and closed on Sundays and certain holidays like November 27, 2025 and December 25, 2025.