Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer experiences with service quality are mixed, with some praising friendly and efficient staff while others report rude service and long wait times.
Food Consistency
While many customers enjoy the food quality, there are complaints about incorrect orders and inconsistent portion sizes, particularly with fries.
Cleanliness
The cleanliness of the restaurant is noted positively by some, but others report dirty tables and floors, especially during late hours.
Ordering Process
The shift to automated kiosks has received criticism for being inconvenient, with customers expressing frustration over the lack of self-service options and slow service.
Atmosphere
The atmosphere has been described as uninviting, especially after recent renovations that reduced seating and removed self-serve stations.
AS
Andersen Stewart
Nov 6, 2025
3.0
If you go through the drive-thru, do not leave until you confirm the items in your bag. For three times now, I've received mixed-up orders. The staff have been able to help with these issues, but it's just frustrating how many times this has happened. Just be sure to confirm the items you receive before leaving.
TN
Tyler Nichols
Oct 26, 2025
2.0
I keep seeing comments for a 10 minute wait but I feel like that’s pretty normal. It’s ridiculous to be the only person in the curbside pick up and wait 20 minutes for an ice cream cone
DM
David Martineau
Oct 26, 2025
5.0
It's inside a loves truck stop. Loves sales alcohol and loves doesn't have a dog park here.
No pets allowed unless a service dog!
EH
Em Hintz
Oct 24, 2025
5.0
I went to this McDonald's at 2am on 10/24/25 and I had excellent service. I'm not sure who it was that helped me but it was a young man with long blonde hair. He was fast, professional, and friendly. I didn't have to wait long and I ordered a fish sandwich in the middle of the night, so the people working that night were on top of it for real. I really had a good experience and I think that these employees should really be considered for raises. Thank you for the friendly service!
ZS
Zach Smith
Oct 15, 2025
1.0
This place is ridiculous, I had a mobile order and I went through the drive thru to pick it up. I wanted to just make a separate order for two drinks and they wouldn’t allow that. Was told I would have to go through the drive through again just to order the drinks.