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McDonald's

3.7
(1653 reviews)

Business Details

175 Valley River Dr, Rexburg, ID
83440, United States
(208) 356-0060
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
175 Valley River Dr, Rexburg, ID
83440, United States

Hours

Reviews

3.7
1,653 reviews
5 stars
639
4 stars
428
3 stars
296
2 stars
92
1 star
198

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service is inconsistent, with reports of rude staff and long wait times for orders.

Order Accuracy

Frequent issues with incorrect orders and missing items, leading to customer frustration.

Food Quality

Food quality varies, with some customers enjoying the taste while others report issues like cold or improperly cooked items.

Cleanliness

The restaurant is often described as dirty, with unclean tables and messy conditions.

Speed of Service

Service speed is hit or miss, with some customers experiencing quick service while others report significant delays.
  • EE
    EnarPuppet2000
    Feb 24, 2026
    3.0
    Just the average mcdonald's. Though, i wont lie, the shamrock shake is out. Very delicious.
  • CS
    Conrad Scott
    Feb 11, 2026
    1.0
    Very very slow location. It's very difficult to get employees to come up and help at the counter and orders still take a long time to get ready.
  • MV
    Malia Vick
    Feb 3, 2026
    1.0
    🍔Food = 👍 👨🏻‍🍳Assistant Manager Chris = rude, passive aggressive, doesn’t use his words, always has an angry look on his face. I’m sure the guy has a rough job but I don’t think taking it out on customers is the right way to go. Repeat offender (this wasn’t the first time) 👩🏽‍🍳🧑🏼‍🍳Other Employess = 😇
  • HW
    Hero Westbrooks
    Jan 31, 2026
    1.0
    Got a Quarter pounder with cheese, took it home, and realized they grilled my burger patty with the paper still on it. And I couldn't just take it off because the cheese was all melted on it and it was stuck to the burger. So my boyfriend took it back so they could make me a new one, and he brought it home and come to find out they forgot to put cheese on it! And I didn't want to make a trip all the way back again to get them to fix it. I understand that mistakes happen, the employees are human, not robots. But I honestly don't understand how nobody noticed the butcher paper was still on the burger, and then when the manger made the new burger to make sure it wasn't messed up, they still messed it up.
  • HH
    Harold
    Jan 28, 2026
    1.0
    The mask girl treats people so poorly. Rude! Happened again tonight! I watched her flat out call people names when they were just asking for help! Yikes! Maybe put her in a role where she doesn’t have to talk to people.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 175 Valley River Dr, Rexburg?

McDonald's in Rexburg is open 24 hours every day of the week, from Monday through Sunday.

Does McDonald's Rexburg offer drive-thru service?

Yes, the McDonald's at 175 Valley River Dr offers drive-thru service 24/7.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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