Brand Certified
Five Guys
4.3(650 reviews)
Certified by Five Guys • Mar 01, 2026
Business Details
179 West 2nd South, Rexburg, ID
83440, United States
Certified by Five Guys • Mar 01, 2026
(208) 346-7205
Certified by Five Guys • Mar 01, 2026
https://restaurants.fiveguys.com/179-west-2nd-south
Certified by Five Guys • Mar 01, 2026
About
Certified by Five Guys • Mar 01, 2026
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 179 West 2nd South in Rexburg is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Five Guys • Mar 01, 2026
Hours
Certified by Five Guys • Mar 01, 2026
Reviews
4.3
650 reviews
5 stars
394
4 stars
151
3 stars
50
2 stars
28
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising friendly staff while others report poor service and unresolved issues.
Food Quality
While many customers enjoy the burgers and fries, there are consistent complaints about food being overcooked, raw, or incorrect orders.
Pricing
Customers frequently mention that prices are high for the quality and quantity of food received, with some feeling it is not worth the cost.
Cleanliness
The restaurant is generally noted for being clean, although there are isolated reports of unsanitary conditions.
Atmosphere
The atmosphere is described as lively but sometimes too loud, making conversation difficult.
- KKKatie K.2 days ago5.0We bought 4 burgers (3 bacon burgers and a regular hamburger) and Cajun fries. Delish!
- MHMatthew HernandezFeb 22, 20265.0The atmosphere is phenomenal. The customer service is on point. I'm a dining area, is clean
- DRDianne R.Feb 18, 20261.0I ordered 2 cheeseburgers and fries for pickup. I live 35 minutes away. When my husband got there, they said they were all out of burgers. He asked for a refund and they told him they couldn't give him one and to call corporate. I emailed corporate and I still haven't heard from them. The last time I was here, my cheeseburger was super messy and all the toppings were literally off the bun when I opened the foil. Terrible customer service. Now I'm out money and time. Terrible customer service. My response to your response: It's clear you aren't sorry for this poor review because I contacted that link 2 days ago and have not heard anything regarding a refund. I have also not been contacted by this location in Rexburg. Again, terrible customer service. I cannot imagine how much money has been taken from the locals for requiring patrons to use the app to order for the Buy One Get One 40th Anniversary and then come to find out you were out of burgers once we got to the location, and we will not be refunded or contacted. Clearly this franchise doesn't value their patrons. I received an email from Five Guys 3 days later. Still, no mention of a refund. This company seriously has terrible customer service. I will be doing a charge back on my credit card. Hopefully they get charged an obscene amount of money from Visa for robbing their customers. If I do not get another response from them, I will be contacting Better Business Bureau.
- JVJason VerbeckFeb 17, 20261.0We just ordered 2 burgers for $25 from here. Got home and they are completely raw! I called the store and offered to bring them back to get replacements and they told me they couldn’t help me. I needed to put in a new order for it, and call corporate to request a refund. My child took a couple bites of it and told us it tasted weird before we realized it was completely raw and cold. Great customer service!
- HHHaroldFeb 17, 20261.0Placed an online order. Got there when it said it was ready. Waited over a hour. Still no food. Finally got our food and went home. It was the wrong order!! Not even the right burgers. Tried to eat it anyway, burger was burnt. Both of them, black and crispy. Fries were cold. Very disappointed.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys in Rexburg accept reservations?
No, Five Guys in Rexburg does not accept reservations.
What are the opening hours for Five Guys in Rexburg?
Five Guys in Rexburg is open daily from 10:00 AM to 10:00 PM.
Does Five Guys in Rexburg offer delivery and what are the delivery hours?
Yes, delivery is available daily from 10:00 AM to 9:30 PM. You can order online through their delivery URL.
Can I customize my burger or shake at Five Guys in Rexburg?
Yes, you can customize your burger in over 250,000 ways and choose from over 1,000 milkshake combinations to satisfy your craving.
Does Five Guys in Rexburg offer gluten-free or vegetarian options?
Five Guys offers a veggie sandwich that is a mix of peppers, onions, and mushrooms (not a veggie patty). Many sandwiches can be ordered without a bun via a wrap or bowl to accommodate gluten-free diets, but cross-contamination risks exist.
What payment options are accepted at Five Guys in Rexburg?
Five Guys accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is Five Guys in Rexburg a casual dining restaurant?
Yes, the attire at Five Guys in Rexburg is casual, suitable for family and friends.
What are some nearby food places around Five Guys in Rexburg that I can visit?
Nearby you can find Teton Bagel, a bagel shop and restaurant; Righteous Slice, an Italian pizza restaurant; and Rocky Mountain Chocolate Factory, a candy store and chocolatier.
If I'm visiting Five Guys in Rexburg, where can I get a haircut or beauty services nearby?
Close to Five Guys, you can visit Barberpop Shop, Club Barber, Namaste Wellness Spa & Salon, and Sunnie's Salon and Spa for haircuts and beauty services.
Are there any notable shopping or historical places near Five Guys in Rexburg?
Yes, Hemming Village shopping center and landmark, Deseret Book bookstore, and Arbor Cove, a landmark and real estate location, are nearby places of interest you might visit before or after dining at Five Guys.
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