Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.8
819 reviews
5 stars
373
4 stars
198
3 stars
91
2 stars
54
1 star
103
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, poor communication, and incorrect orders, leading to frustration.
Food Quality
While some customers enjoyed the food, many complained about cold items, incorrect orders, and inconsistent quality.
Customer Service
There were mixed reviews on customer service; some praised individual employees for their friendliness, while others reported rude or inattentive staff.
Cleanliness
Several reviews mentioned cleanliness issues in the dining area and bathrooms, impacting the overall experience.
Positive Experiences
Despite the negative feedback, some customers had positive experiences, highlighting friendly staff and enjoyable food.
- OSOwen Simcox4 days ago1.0Terrible service. Walked in and told them my order. They said they were working on it. Waited 5 minutes. still nothing. more customers came in and got their orders. 15 minutes later i say “hey im still waiting on my order” it’s been sitting on the back counter. then i have to wait another 4 minutes for them to bag it. Awful communication.
- HHHyrum HansenDec 17, 20252.0I keep getting disappointed here. Tonight I waited several minutes at the drive-thru speaker with no greeting until I finally said something on my own. They then told me they were out of fries but I could substitute cheese curds or extra chicken for the same price. When I got to the window, the price was much higher than expected. Only then did I find out the cheese curds did not come at the same price. I asked what I could get that didn’t cost extra, and they switched my order to extra chicken. The manager brought my food and said, “It looks like the kitchen already made it, so we’ll allow it this time since we don’t have fries.” I felt bad for a moment, but I realized I hadn’t done anything wrong, they were the ones giving conflicting information. To top it off, my food wasn’t even in a proper to-go box. They put a dine-in tray at the bottom of the bag.
- M2Myrna 294Dec 12, 20255.0so I had the best time me Layla Lindsey and Trinity had the best time here it was so good. I would definitely 100. I forgot to ask his name but he was probably around like 63 and he had curly hair or dreads not really sure but he was great service and I definitely recommend very cheerful. Give him a raise, please
- JFJessica FunkDec 3, 20251.0Placed an online order last night. Got all the way there. Waited 15 min in the drive through line just to find out that the slushy machine was down so I couldn’t have my moolates. They have yet to refund me my money and this wasted my birthday reward. The number is not active so I can’t call and ask for this to be fixed. I expect someone to reach out or I will be coming in once I get off work.
- TWT WilcoxNov 22, 20255.0Big shout out to the crew working tonight! They did GREAT! We went through the drive through and it was quick. Everyone was great to get our order together. And we thought we were missing something we ordered and they were FAST to make sure we had it. Great crew! Food was good and the service was GREAT! THANKS!
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the opening hours of Dairy Queen Grill & Chill in Rexburg?
Dairy Queen Grill & Chill is open Monday to Thursday from 10:00 AM to 11:00 PM, Friday and Saturday from 10:00 AM to midnight, and Sunday from 11:00 AM to 10:00 PM.
Where is Dairy Queen Grill & Chill located in Rexburg?
It is located at 346 N 2nd E, Rexburg, ID 83440-1604, USA.
What types of food and treats does Dairy Queen Grill & Chill offer?
They offer soft-serve ice cream, signature shakes, Blizzard Treats®, Grillburgers®, chicken strip baskets, shakes & malts, and ice cream cakes.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating?
Yes, the location has a drive-thru and provides outdoor seating.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the restaurant is family-friendly, welcomes children, offers booster seats, high chairs, restrooms, wheelchair accessibility, and free Wi-Fi.
How can I order food from Dairy Queen Grill & Chill for pickup?
You can place a pickup order through their online ordering page at https://www.dairyqueen.com/en-us/order/pickup/n/14952/.
Are there any special deals or apps for Dairy Queen Grill & Chill customers?
Yes, you can download the Dairy Queen app for exclusive deals at https://www.dairyqueen.com/app.
What nearby places can I visit along with Dairy Queen Grill & Chill in Rexburg?
Nearby places include Dole Whip Idaho Soft Serve for more ice cream, La Mexicana Tacos for Mexican cuisine, and Halloween City for costume shopping.
How can the nearby fast food restaurants help when planning a meal outing in Rexburg?
You can enjoy a variety of options like Dairy Queen Grill & Chill for burgers and ice cream, McDonald's and Sonic Drive-In for quick fast food alternatives, or Subway for sandwiches, all close to each other.
Are there any nearby health services close to Dairy Queen Grill & Chill?
Yes, nearby health facilities include Daniels Family Medicine, Idaho Community Care, and Rexburg Pediatrics, useful if you need medical services during your visit.