Location.com logo
Brand Certified

Dairy Queen Grill & Chill

3.8
(823 reviews)

Business Details

346 N 2nd E, Rexburg, ID
83440-1604, United States
(208) 356-7384
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
346 N 2nd E, Rexburg, ID
83440-1604, United States

Hours

Reviews

3.8
823 reviews
5 stars
374
4 stars
198
3 stars
92
2 stars
54
1 star
105

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, poor communication, and incorrect orders, leading to frustration.

Food Quality

There were mixed reviews on food quality, with some customers enjoying the taste while others complained about cold or incorrect items.

Staff Performance

While some reviews praised individual staff members for their friendliness and helpfulness, others highlighted a lack of urgency and poor management.

Cleanliness

Several customers noted cleanliness issues in the dining area and bathrooms, impacting their overall experience.

Pricing Concerns

Many customers felt that the prices were too high for the quality and quantity of food received.
  • LC
    Liz Carter
    6 days ago
    3.0
    Out of all the Dairy Queen’s I’ve gone to, this one skimps on toppings/add-ins the most. I always order the chocolate brownie extreme blizzard, and every time I get it at this location I’m disappointed by the lack of chocolate (it’s practically vanilla) and the few brownie pieces in it. It’s gotten to the point where I pay extra for chocolate fudge and brownies. Even that isn’t working anymore—I paid extra and got the same bland result. Won’t be ordering it here again.
  • DA
    Daran A
    Feb 4, 2026
    1.0
    Made fixing our order the hardest thing possible, and is the most expensive fast food restaurant I've been to- the same price as eating in a nice, sit down restaurant.
  • GN
    Greta Nunn
    Jan 20, 2026
    5.0
    Best employees! Quick and funny. would go again just for the experience
  • OS
    Owen Simcox
    Jan 8, 2026
    1.0
    Terrible service. Walked in and told them my order. They said they were working on it. Waited 5 minutes. still nothing. more customers came in and got their orders. 15 minutes later i say “hey im still waiting on my order” it’s been sitting on the back counter. then i have to wait another 4 minutes for them to bag it. Awful communication.
  • HH
    Hyrum Hansen
    Dec 17, 2025
    2.0
    I keep getting disappointed here. Tonight I waited several minutes at the drive-thru speaker with no greeting until I finally said something on my own. They then told me they were out of fries but I could substitute cheese curds or extra chicken for the same price. When I got to the window, the price was much higher than expected. Only then did I find out the cheese curds did not come at the same price. I asked what I could get that didn’t cost extra, and they switched my order to extra chicken. The manager brought my food and said, “It looks like the kitchen already made it, so we’ll allow it this time since we don’t have fries.” I felt bad for a moment, but I realized I hadn’t done anything wrong, they were the ones giving conflicting information. To top it off, my food wasn’t even in a proper to-go box. They put a dine-in tray at the bottom of the bag.

Brand Certified Facts from Dairy Queen Grill & Chill

Dairy Queen Grill & Chill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: