Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.8
814 reviews
5 stars
371
4 stars
198
3 stars
91
2 stars
53
1 star
101
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times and poor service, with many expressing frustration over being ignored or receiving incorrect orders.
Food Quality
While some customers enjoyed the food, there were consistent complaints about cold items, incorrect orders, and overall dissatisfaction with the quality.
Customer Service
A few employees received praise for their friendly and helpful attitudes, but overall customer service experiences were mixed, with many citing disrespectful interactions.
Cleanliness
Several reviews mentioned cleanliness issues in the dining area and bathrooms, contributing to a negative dining experience.
Positive Experiences
Despite the negative feedback, some customers had positive experiences, particularly with specific staff members who provided excellent service.
- TWT Wilcox2 days ago5.0Big shout out to the crew working tonight! They did GREAT! We went through the drive through and it was quick. Everyone was great to get our order together. And we thought we were missing something we ordered and they were FAST to make sure we had it. Great crew! Food was good and the service was GREAT! THANKS!
- JLJames LittleNov 12, 20255.0Really good just the restaurant was cold
- WBWARD BROSNov 7, 20255.0Great customer service
- GFGreatidaho FishermanOct 15, 20251.0If you like to be ignored come here two workers straight up ignored me when I asked for help they hurried to their little break room. Pitiful service and reminder why I never ever come here.
- DBdove birdyOct 9, 20251.0It was an awful experience overall we went last night and staff were extremely disrespectful and the manger was worse we had compliments and told the staff and manager and they laughed it off and argued and talked back extremely disrespectful and uncalled for horrible service would not recommend
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the opening hours of Dairy Queen Grill & Chill in Rexburg?
Dairy Queen Grill & Chill is open Monday to Thursday from 10:00 AM to 11:00 PM, Friday and Saturday from 10:00 AM to midnight, and Sunday from 11:00 AM to 10:00 PM.
Where is Dairy Queen Grill & Chill located in Rexburg?
It is located at 346 N 2nd E, Rexburg, ID 83440-1604, USA.
What types of food and treats does Dairy Queen Grill & Chill offer?
They offer soft-serve ice cream, signature shakes, Blizzard Treats®, Grillburgers®, chicken strip baskets, shakes & malts, and ice cream cakes.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating?
Yes, the location has a drive-thru and provides outdoor seating.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the restaurant is family-friendly, welcomes children, offers booster seats, high chairs, restrooms, wheelchair accessibility, and free Wi-Fi.
How can I order food from Dairy Queen Grill & Chill for pickup?
You can place a pickup order through their online ordering page at https://www.dairyqueen.com/en-us/order/pickup/n/14952/.
Are there any special deals or apps for Dairy Queen Grill & Chill customers?
Yes, you can download the Dairy Queen app for exclusive deals at https://www.dairyqueen.com/app.
What nearby places can I visit along with Dairy Queen Grill & Chill in Rexburg?
Nearby places include Dole Whip Idaho Soft Serve for more ice cream, La Mexicana Tacos for Mexican cuisine, and Halloween City for costume shopping.
How can the nearby fast food restaurants help when planning a meal outing in Rexburg?
You can enjoy a variety of options like Dairy Queen Grill & Chill for burgers and ice cream, McDonald's and Sonic Drive-In for quick fast food alternatives, or Subway for sandwiches, all close to each other.
Are there any nearby health services close to Dairy Queen Grill & Chill?
Yes, nearby health facilities include Daniels Family Medicine, Idaho Community Care, and Rexburg Pediatrics, useful if you need medical services during your visit.