Dairy Queen Grill & Chill

3.8
604 reviews
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Business Details

15570 N Vera St, Rathdrum, ID
83858-8360, United States
(208) 687-2898
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
15570 N Vera St, Rathdrum, ID
83858-8360, United States

Hours

Reviews

3.8
604 reviews
5 stars
262
4 stars
151
3 stars
85
2 stars
35
1 star
71

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor service, with many expressing frustration over the lack of efficiency and organization.

Food Quality

There were numerous complaints about the quality of food, including cold items, incorrect orders, and unsatisfactory taste, leading to disappointment among patrons.

Staff Performance

Feedback indicated a lack of proper training and supervision among staff, with many reviews mentioning unprofessional behavior and inefficiency.

Cleanliness

Several customers noted cleanliness issues, particularly in the dining area and bathrooms, which detracted from their overall experience.

Positive Experiences

Despite the negative feedback, some customers praised the ice cream and specific menu items, as well as friendly staff members who provided good service.
  • PR
    Pascal Ruelle
    Jan 1, 2026
    5.0
    Wait time was a little long only one car in front of us, but the food made up for it. Everything was cooked well, onion rings were crunchy, pretzels were soft. We received extra ice in our drink as requested. Drive-through employees were nice. Not bad for our little old town Rathdrum, Idaho. WE LOVE JOYRIDE!
  • SA
    Susan Abston
    Dec 27, 2025
    1.0
    Chili dog and onion rings were absolutely disgusting!!!
  • EH
    Ethan Howard
    Dec 7, 2025
    1.0
    How do you mess up two blizzards made the one that was supposed to be large a small then Vice versa
  • TT
    THEDUBSTRONAUT1
    Nov 26, 2025
    1.0
    3/4 of the time the just have an open sign on and they are not actually serving food.
  • HR
    Henry Roltgen
    Nov 21, 2025
    2.0
    Went through and ordered the $7 cheeseburger meal. Clarified twice that I wanted the cheeseburger and not the chicken strips, and I got the chicken strips anyway. I also ordered 2 hot fudge sundaes on the side and they were way too full and spilled when opened. The food was fine it was just a bad experience
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Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Rathdrum, ID?

Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM, with special holiday hours such as closing on November 27, December 24 and 25, and closing early at 5:00 PM on December 31.

Does Dairy Queen Grill & Chill in Rathdrum offer drive-thru service?

Yes, this location has a drive-thru for convenient ordering and pickup.