Customers frequently reported long wait times in the drive-thru, with some stating waits of 30 minutes or more.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Food Quality
Feedback on food quality was mixed, with some customers enjoying the ice cream and blizzards, while others complained about cold or poorly prepared food.
Staff Attitude
While some customers praised friendly staff, others noted poor service and negative attitudes from employees.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the bathrooms and overall dining area.
HR
Henry Roltgen
3 days ago
2.0
Went through and ordered the $7 cheeseburger meal. Clarified twice that I wanted the cheeseburger and not the chicken strips, and I got the chicken strips anyway. I also ordered 2 hot fudge sundaes on the side and they were way too full and spilled when opened. The food was fine it was just a bad experience
AN
AL Nichols
Nov 10, 2025
5.0
Friendly
MM
MrSwaggerWagon
Oct 29, 2025
4.0
Blizzard mmmmmmhm
MV
Michael Vargovich
Oct 11, 2025
1.0
All they're burgers taste like watered down ground beef with no seasoning they probably don't grill the just frozen burger patties in the microwave with no seasoning
KP
Kristina Phillips
Sep 26, 2025
1.0
We were in the drive thru ready to order BEFORE closing and no one answered the speaker. We finally gave up and moved to the window - the lady working made eye contact but ignored us. By this point it was 9:58. We wanted a blizzard - nothing requiring cooking. Finally at 10:00, the boy working came to the window and told us they were closed. When we stated we came before they closed, they said they closed at 9:55. Not cool. If you state your hours are until 10, please accept orders (to a point) up to that time.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Rathdrum, ID?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM, with special holiday hours such as closing on November 27, December 24 and 25, and closing early at 5:00 PM on December 31.
Does Dairy Queen Grill & Chill in Rathdrum offer drive-thru service?
Yes, this location has a drive-thru for convenient ordering and pickup.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, this location offers amenities such as booster seats, high chairs, wheelchair access, restrooms, and outdoor seating, making it family-friendly and accessible.
What signature menu items are available at Dairy Queen Grill & Chill in Rathdrum?
Popular specialties include Blizzard® Treats, Chicken Strip Basket, Grillburger®, soft-serve ice cream cones, shakes, malts, and DQCakes.com items.
Can I order Dairy Queen Grill & Chill Rathdrum's food online?
Yes, you can place an order for pickup through their online ordering website.
What ice cream and dessert options are offered at Dairy Queen Grill & Chill?
They serve soft-serve ice cream, signature shakes, Blizzard® Treats, ice cream cones, and ice cream cakes, perfect for treats and celebrations.
How can I find Dairy Queen Grill & Chill Rathdrum on social media?
You can visit their Facebook page at https://www.facebook.com/335875276450678 or follow their Twitter handle @DairyQueen.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby you can visit Bean and Bubb Coffee or Perk Coffee for a beverage, Rathdrum Car Wash if you need a car clean, or enjoy some pizza at Westside Pizza and Domino's Pizza.
Are there educational institutions near Dairy Queen Grill & Chill Rathdrum?
Yes, Lakeland Middle School, Lakeland Junior High School, and Lakeland Senior High School are located nearby, making it a convenient stop for families in the area.
What other fast food options are available near Dairy Queen Grill & Chill in Rathdrum?
Nearby fast food options include Taco Bell and McDonald's, providing a variety of dining choices in the area.