Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Dairy Queen Grill & Chill
3560 E Seltice Way, Post Falls, ID
83854-7385, United States
Hours
Reviews
3.8
1,021 reviews
5 stars
473
4 stars
216
3 stars
137
2 stars
60
1 star
135
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, rude staff interactions, and incorrect orders, particularly in the drive-thru.
Food Quality
While some customers enjoyed the food, many complained about cold or poorly prepared items, including raw chicken and incorrect toppings.
Cleanliness
Several reviews highlighted unsanitary conditions in the restaurant, including dirty tables and floors, raising concerns about overall hygiene.
Staff Performance
Mixed feedback on staff performance; some praised friendly service while others noted a lack of professionalism and efficiency.
Atmosphere
The restaurant's atmosphere was criticized for being loud and uninviting, contributing to a negative dining experience.
- BWBill WoodyNov 8, 20255.0This DQ brings upon that one man wolf pack mentality! I came into the lobby about 545 and they were absolutely crushing it. Customer service: 📈📈📈 sad customers📉📉📉 full bellies 📈📈📈
- BGBrian GNov 8, 20255.0Dq has always been around in my life and recently at other locations, (the spokane and Hayden locations) i have had subpar service with workers who don't gaf and just wanna get out. I went to the postfalls one and this dude was super nice had a million things going on in front of him and was still able to ask me about my day and have a good conversation. This must be the best dq of all time.
- JGJoshua GrahmNov 8, 20255.0I came, I saw, I conquered. I waltzed into this fine establishment and ordered myself a carnivorous triple bacon ranch with a large cheese curd with 3 ranches and a large blizzard. I went home and felt fine at first but I am lactose intolerant. Quickly deep regret had stricken me down and beaten me onto my last leg begging for my life before the porcelain gods giving them offerings of paper. I came out victorious, I saw the light, and I conquered the best combo on the menu.
- JGJaden GuilmetteNov 6, 20255.0I came in at around 1:30 and it wasn’t too busy but there was a line. So I expected a wait. But to my surprise everything was out fairly quickly! I only waited about 5 minutes for me and my wife to get our meals. Everything was fresh! And I had ordered a hot fudge sundae, which didn’t melt on me which was great! They had good ol’ country music playing and that’s something I think every person in Idaho can appreciate. Over all 10/10! Would definitely come again! And the employees were very kind!
- CSC SOct 19, 20251.0That's the absolute last time I do a delivery for this restaurant. I was already running late when I got there, and the lady at the counter was bust, so when I saw the large woman working the drive thru come around the corner, I simply asked if they had an order for so and so. Giving me the dirtiest look she could muster, she said "Yeah, we'll get it to you," and walks off. Being that the order contained ice cream most likely, and I was already late, what was the harm in asking her that question, thinking if it was close-by and ready to go, as it should have been, there should be no cause for an attitude when asking her to hand it to me, rather than letting it continue to sit there with ice cream melting and hot food going cold. You would have thought I had just asked her to roll up her sleeve and give me blood, with the dirty look and rude, confrontational tone of voice. It's these exact type of workers that give businesses a bad name, and should be the first to go as AI continues to advance.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats can I find at Dairy Queen Grill & Chill in Post Falls?
You can enjoy soft-serve ice cream, Blizzard® Treats, Grillburgers®, shakes, malts, and chicken strip baskets at this Dairy Queen location.
Where is Dairy Queen Grill & Chill located?
It is located at 3560 E Seltice Way, Post Falls, ID 83854-7385, USA.
What are the opening hours of Dairy Queen Grill & Chill?
The restaurant is open daily from 10:30 AM to midnight.
Does this Dairy Queen offer drive-thru and outdoor seating?
Yes, it offers both drive-thru service and outdoor seating for customers.
Is Dairy Queen Grill & Chill family-friendly and equipped for children?
Yes, it is family-friendly and provides booster seats and high chairs, making it suitable for kids.
Can customers use mobile ordering and get exclusive deals at Dairy Queen in Post Falls?
Yes, customers can use the Dairy Queen app to order and access exclusive deals.
Does Dairy Queen Grill & Chill provide free WiFi and restrooms?
Yes, the location offers free WiFi and restroom facilities for customers.
What nearby places might be useful if I plan to visit Dairy Queen Grill & Chill?
Nearby you will find a LibertyX Bitcoin ATM for convenient cashless payments and Global Credit Union if you need banking services.
Are there any interesting shopping options near Dairy Queen Grill & Chill?
Yes, nearby shopping options include Huckleberry Thicket, a flowers and gifts shop, as well as Verizon and Verizon Authorized Retailer – TCC for mobile phones and electronics.
What attractions or services close to Dairy Queen might be helpful for families?
The Promenade offers accommodation and bars, and nearby health services such as Serengeti Care and Rehabilitation Hospital of the Northwest are available for health support.