Many customers noted that the location is often understaffed, leading to long wait times and poor service.
Customer Service
While some reviews praised friendly and attentive staff, others reported rude behavior and lack of professionalism from employees.
Food Quality
Feedback on food quality was mixed; some enjoyed their meals while others received cold or poorly prepared items.
Cleanliness
Several customers expressed concerns about the cleanliness of the restaurant, mentioning dirty tables and unsanitary conditions.
Service Speed
Customers experienced inconsistent service speed, with some reporting quick service while others faced long waits.
JT
Joseph Turbes
Dec 21, 2025
2.0
There were just two people working one up front and one in the kitchen on a Sunday afternoon, so it took them a while to get me my stuff with a line of cars outside and a couple of people inside. The lady working is great but they’re just way too understaffed for a popular fast food chain.
JL
JOHN LAKVOLD
Dec 17, 2025
3.0
Picked up food for my wife and me. Had Chicken Tenders. My wife had BBQ Chicken.
CJ
CJ Jimerson
Nov 22, 2025
5.0
Patrick was legendary.
BG
Brian G
Nov 8, 2025
5.0
Dq has always been around in my life and recently at other locations, (the spokane and Hayden locations) i have had subpar service with workers who don't gaf and just wanna get out. I went to the postfalls one and this dude was super nice had a million things going on in front of him and was still able to ask me about my day and have a good conversation. This must be the best dq of all time.
JG
Joshua Grahm
Nov 8, 2025
5.0
I came, I saw, I conquered. I waltzed into this fine establishment and ordered myself a carnivorous triple bacon ranch with a large cheese curd with 3 ranches and a large blizzard. I went home and felt fine at first but I am lactose intolerant. Quickly deep regret had stricken me down and beaten me onto my last leg begging for my life before the porcelain gods giving them offerings of paper. I came out victorious, I saw the light, and I conquered the best combo on the menu.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats can I find at Dairy Queen Grill & Chill in Post Falls?
You can enjoy soft-serve ice cream, Blizzard® Treats, Grillburgers®, shakes, malts, and chicken strip baskets at this Dairy Queen location.
Where is Dairy Queen Grill & Chill located?
It is located at 3560 E Seltice Way, Post Falls, ID 83854-7385, USA.
What are the opening hours of Dairy Queen Grill & Chill?
The restaurant is open daily from 10:30 AM to midnight.
Does this Dairy Queen offer drive-thru and outdoor seating?
Yes, it offers both drive-thru service and outdoor seating for customers.
Is Dairy Queen Grill & Chill family-friendly and equipped for children?
Yes, it is family-friendly and provides booster seats and high chairs, making it suitable for kids.
Can customers use mobile ordering and get exclusive deals at Dairy Queen in Post Falls?
Yes, customers can use the Dairy Queen app to order and access exclusive deals.
Does Dairy Queen Grill & Chill provide free WiFi and restrooms?
Yes, the location offers free WiFi and restroom facilities for customers.
What nearby places might be useful if I plan to visit Dairy Queen Grill & Chill?
Nearby you will find a LibertyX Bitcoin ATM for convenient cashless payments and Global Credit Union if you need banking services.
Are there any interesting shopping options near Dairy Queen Grill & Chill?
Yes, nearby shopping options include Huckleberry Thicket, a flowers and gifts shop, as well as Verizon and Verizon Authorized Retailer – TCC for mobile phones and electronics.
What attractions or services close to Dairy Queen might be helpful for families?
The Promenade offers accommodation and bars, and nearby health services such as Serengeti Care and Rehabilitation Hospital of the Northwest are available for health support.