Business Details
About
Mexican Restaurant
Chipotle Post Falls is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.6
183 reviews
5 stars
50
4 stars
14
3 stars
12
2 stars
30
1 star
77
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty tables and floors, and concerns about food handling practices.
Customer Service
Customers frequently reported rude and unprofessional behavior from staff, with many feeling ignored or treated poorly during their visits.
Food Quality
There were numerous complaints about food being cold, poorly prepared, or lacking in flavor, with some customers experiencing food poisoning.
Stock Issues
Many reviews noted that the restaurant was often out of key ingredients, leading to dissatisfaction with the menu options available.
Portion Sizes
Several customers expressed frustration with inconsistent and small portion sizes, particularly in comparison to other locations.
- MRMelody Ramsey2 days ago1.0I’ve never written a bad review but this Chipotle deserves it and more. My food was cold. Chips were stale. But worse than all of that… the restaurant was the most disguising, filthy restaurant I’ve ever seen. Garbage piled on the floor by the trash can. Food on the floor and surfaces in both the dining area and kitchen. And can someone please tell me why employees handle cash and food with the same plastic gloves? What sense does this make? Never going back.
- CFCornelius Family4 days ago1.0I placed an order via the internet this morning and it was set to be ready for pickup at 11am. Food was not ready until 11:28am. This caused a reschedule of a lunch meeting with a client. This is unacceptable. Food was not ready to be served at 10:45 as they were still preparing the rice... It appears all the food for my oder was made from the drive through side not the lobby side and no effort was made to support the staff working to make the order. I'm not sure if its just incompetence or poor management but I will not be recommending this store.
- TWThomas Wright4 days ago2.0Came in right when they opened to get a burrito for my sick sister. They didnt have multiple items including steak and white rice. Waited 25 minutes and eventually just had to get chicken. Wasn't even greeted for like 3 minutes.
- BSBlake Simmons5 days ago1.0I paid 50 damn bucks for three people and got hardly anything couple little bowls the people in there wouldn’t even offer us anything and the stuff look old. What a rip off and I’m showing my picture of it to everyone.
- KSKaitlyn ScarboroughNov 8, 20251.0I never write bad reviews. I hope this reaches the right people… the way this place is being ran is completely unacceptable. Been sitting in the drive thru for almost an hour (stuck in between cars). Put our order in ahead of time online, I really hope our food hasn’t been just sitting there this entire time. We finally get to the drive through window and we’re not even greeted for several minutes up to 5 minutes… communication goes such a long way. Just simply greeting us with “hi, sorry for the wait, we’ll be with you as soon as we can” shouldn’t be too much to ask for… it was never even acknowledged or given an apology for waiting for an hour in the drive thru… as we left, there weren’t hardly anyone inside. Maybe three people in the lobby? Severely disappointed and will never recommend this place. Do better.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Post Falls serve?
Chipotle Mexican Grill in Post Falls serves customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
Where is Chipotle Mexican Grill located in Post Falls?
Chipotle Mexican Grill is located at 950 ID-41, Kootenai, Post Falls, ID 83854, USA.
What are the operating hours for Chipotle Mexican Grill in Post Falls?
Chipotle Mexican Grill in Post Falls is open every day from 10:45 AM to 11:00 PM.
How can I place an order online for Chipotle Mexican Grill in Post Falls?
You can order online by visiting https://order.chipotle.com/ or use the Chipotle app available in the Apple App Store.
Does Chipotle offer any rewards or specials?
Yes, customers can sign up for Chipotle Rewards to get exclusive offers and earn free food.
What is the main contact phone number for Chipotle Mexican Grill in Post Falls?
The main phone number is +1 208-208-1673.
Are there any nearby places to visit after dining at Chipotle in Post Falls?
Yes, nearby places include Release Float Spa for relaxation, Warhorse Karate Jiu Jitsu for fitness, and Westside Pizza if you're craving other dining options.
Is there a convenient car wash close to Chipotle in Post Falls?
Yes, Post Falls Car Wash Plaza is nearby and can be a convenient stop for vehicle cleaning before or after your meal at Chipotle.
What fitness centers are located near Chipotle Mexican Grill in Post Falls?
Anytime Fitness Post Falls and Warhorse Karate Jiu Jitsu are nearby options for fitness and martial arts training.
Does Chipotle Mexican Grill in Post Falls have a social media presence?
Yes, they are on Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), Pinterest, LinkedIn, and YouTube.