Business Details
About
Mexican Restaurant
Chipotle Post Falls is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.6
206 reviews
5 stars
54
4 stars
16
3 stars
13
2 stars
34
1 star
89
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous reviews highlighted poor service, including long wait times, rude staff, and disorganization during busy hours.
Food Quality
Customers frequently reported issues with food quality, including stale chips, cold meals, and incorrect orders.
Cleanliness Concerns
Many reviews mentioned unsanitary conditions in the restaurant, including dirty tables and floors.
Management Problems
Several customers pointed to a lack of effective management, leading to understaffing and poor employee morale.
Inconsistent Portions
Customers noted significant inconsistencies in portion sizes, often receiving less food than expected.
- JRJun1or Ru1z6 days ago1.0This chipotle location is one of the worst chipotles I've ever been too. It's filthy, the kids cant fold a burrito nor serve at a steady paste. I could of serve ten people in less than 15 minutes guaranteed! It took them 10 min to serve me a bowl. If this comment gets a decent amount of likes I personally will open a taco truck 6 days a week with reasonable hrs and have 10 times better quality! The floor had rice rice crumbs all over. #guaCala....
- KKKirk KnightJan 5, 20261.0I really love their food but their service is terrible. Slow and understaffed and impolite. They are consistently out of everything. Super disappointed. I keep telling myself maybe it was a fluke but it’s like this every time They work twice as fast for the drive thru and prioritize it. (You also get way less food in the drive through because their portions are so small)
- ADAlden DirksJan 4, 20261.0Have had horrible experiences here revolving around chips and employees being rude and unhelpful. Every encounter it has felt like they are high and not all there… When my wife went last she was given stale old chips, and she politely asked for fresh ones. It was at this moment the employee helping her was confronted by another who called my wife, or the other employee, a complaining child and to ignore the request… she was given more stale chips. On another occasion while picking up food in the drive through they ran out and had to make more chips. Instead of telling me this or having me wait they tried to give me my food without chips. When I asked about the chips they said they are making more, but no indication that I would be getting any or if I had to wait there or go in… just repeating they ran out and are making more. I waited another 45 mins inside…
- MCMegan CastleDec 28, 20251.0m not typically one to write a bad business review, but after my experience at Chipotle tonight, I think it is warranted. We have been to several Chipotle‘s across the country and typically like their food and service. We are also from the local area and aware that a chipotle’s restaurant in Coeur d’Alene previously shut down. After what just happened, I would not be surprised if this one followed suit. We went in two hours before closing and were surprised to find that numerous items on the menu were “not available” it became clear in talking with the employee at the front that that was more likely a product of completely disinterested employees then it was lack of ingredients. It is rare in North Idaho to encounter such unpleasant service as I did tonight, and it was disappointing. Having lived here for the last 10 years, we have grown rather accustomed to decency in restaurants and other establishments. Our family goes to Cafe Rio quite frequently and thought we would give Chipotle a chance tonight. After this experience I can assure you, we will continue to frequent Cafe Rio and we’ll take Chipotle‘s off our list. Having been in the service industry myself, I can say with confidence, this restaurant has a serious managerial deficiency.
- TBTate BusenbarkDec 19, 20251.0Ordered online, said it would be a 6 min wait.. I waited for 78 minutes while over 20 people got moved through the line.. All while 2 people did 10 or more drive through/online orders AT THE SAME TIME.. but the problem was they would get overwhelmed and forget about a dish to the point that 3 people that were online orders got their orders before me. Long story short, I don't eat food here. This is my pregnant wife's craving unfortunately for me... so I sat in line for damn near an hour longer than the anticipated wait time in the app, all to get COLD STEAK... which is not safe for a pregnant woman to eat. Absolutely appaling management as of 12-19-25. When I mentioned my concerns about how long it was taking all I got was employees talking and stink eyes, they were kind enough to give me a buy one get one free but at the end of the day.. DONT ORDER ONLINE, THIS ESTABLISHMENT CAN NOT YET HANDLE IT. wouldn't have been an issue but have you ever met a hungry pregnant woman?
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Post Falls serve?
Chipotle Mexican Grill in Post Falls serves customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
Where is Chipotle Mexican Grill located in Post Falls?
Chipotle Mexican Grill is located at 950 ID-41, Kootenai, Post Falls, ID 83854, USA.
What are the operating hours for Chipotle Mexican Grill in Post Falls?
Chipotle Mexican Grill in Post Falls is open every day from 10:45 AM to 11:00 PM.
How can I place an order online for Chipotle Mexican Grill in Post Falls?
You can order online by visiting https://order.chipotle.com/ or use the Chipotle app available in the Apple App Store.
Does Chipotle offer any rewards or specials?
Yes, customers can sign up for Chipotle Rewards to get exclusive offers and earn free food.
What is the main contact phone number for Chipotle Mexican Grill in Post Falls?
The main phone number is +1 208-208-1673.
Are there any nearby places to visit after dining at Chipotle in Post Falls?
Yes, nearby places include Release Float Spa for relaxation, Warhorse Karate Jiu Jitsu for fitness, and Westside Pizza if you're craving other dining options.
Is there a convenient car wash close to Chipotle in Post Falls?
Yes, Post Falls Car Wash Plaza is nearby and can be a convenient stop for vehicle cleaning before or after your meal at Chipotle.
What fitness centers are located near Chipotle Mexican Grill in Post Falls?
Anytime Fitness Post Falls and Warhorse Karate Jiu Jitsu are nearby options for fitness and martial arts training.
Does Chipotle Mexican Grill in Post Falls have a social media presence?
Yes, they are on Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), Pinterest, LinkedIn, and YouTube.