Service Quality
Customer service experiences vary widely, with some staff praised for friendliness and attentiveness, while others are criticized for being unprofessional and inattentive.
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to frustration and disappointment.
Wait Times
Long wait times are a common complaint, especially during busy hours, with some customers experiencing waits of over 30 minutes.
Food Quality
Food quality is inconsistent; while some customers enjoyed fresh and tasty meals, others received cold or poorly prepared items.
Staff Behavior
There are mixed reviews regarding staff behavior, with some employees receiving high praise for their kindness and others being described as rude or unprofessional.