McDonald's

3.5
1360 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
205 Bonner Mall Way, Ponderay, ID
83852, United States

Hours

Reviews

3.5
1,360 reviews
5 stars
431
4 stars
316
3 stars
280
2 stars
106
1 star
227

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 30 minutes for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others complained about cold or poorly prepared food.

Staff Attitude

While some employees were praised for their friendliness, others were criticized for rudeness and unprofessional behavior.

Cleanliness

Several customers noted cleanliness issues, particularly with overflowing trash cans and unclean tables.
  • JS
    Jessica Stacy
    Jan 2, 2026
    5.0
    went early in the morning. the restaurant was clean, employees were polite, food came out relatively quickly & was decent, on par for a McDonald's.
  • ZT
    Zack TenBrink
    Dec 30, 2025
    1.0
    I ordered lunch through the app with a drive through code. Once I arrived they had me pull forward and it took 25 minutes for my food to come out. It was a busy lunch rush hence why I ordered through the app ahead of time. I had to walk in and ask about my order of which they didn't even have it started yet. Receipt received at first window at 12:23, received food at 12:47. Very unhappy and won't expect to go back to this location.
  • JJ
    JS
    Dec 18, 2025
    1.0
    Haven't been to McDonald's in years. Stopped by for an egg McMuffin and I can't believe how bad they are now. Quick search shows they moved away from the rings they use to use and automated the egg process. Instead of a fluffy round egg, you get a thin rubbery thing. I'll never understand why large companies make changes to iconic items that make the product worse. You lose customers to save a few bucks. On top of that two of them were just shy of $10, which is a total rip off for the quality. Service was good, but nothing they can do about corporate changes that make the food worse. Now I know and I'll never be back.
  • GG
    Guardian66
    Dec 15, 2025
    1.0
    Biggest slap in the face waitong at the window for 10 minutes then being told to go to the door where theres a truck already waiting then go to parking spot one. Way to suck
  • WB
    William Bender
    Dec 3, 2025
    1.0
    Twice I used the mobile app, twice the order was wrong, twice I complained using ph # on receipt, twice there was no reply. Ordered 2 sausage burritos but a cold plain bun with sausage patty was what came. Next order was same sausage burritos this time, no sausage. I even asked the window clerk to check the order and it was still wrong

Frequently Asked Questions About McDonald's

What are the McDonald's drive-thru hours at the 205 Bonner Mall Way location?

The drive-thru is open Monday to Thursday and Sunday from 5:00 AM to 11:00 PM, and Friday to Saturday from 5:00 AM to midnight.

When is the McDonald's 205 Bonner Mall Way open for delivery?

Delivery is available daily from 6:00 AM to 10:30 PM.