McDonald's

3.5
1348 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
205 Bonner Mall Way, Ponderay, ID
83852, United States

Hours

Reviews

3.5
1,348 reviews
5 stars
426
4 stars
312
3 stars
281
2 stars
106
1 star
223

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff interactions.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others received cold or poorly prepared items.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the dining area and bathrooms.

Staff Friendliness

While some customers praised friendly staff, many others experienced unprofessional behavior and poor customer service.

Drive-Thru Experience

The drive-thru service was frequently criticized for being slow and inefficient, with many customers waiting excessively long for their orders.
  • DE
    D E
    Nov 13, 2025
    4.0
    These guys are working really hard. They are obviously highly understaffed. It’s the companies fault not the people that work there. Take it out on the corporation not the people working hard to serve you. Yes it took quite a while to get my food but it was hot and exactly what I asked for. ..
  • MH
    Melinda Helton-champion
    Nov 11, 2025
    3.0
    Super friendly employees, however, they seriously take an insanely amount of time. My fries are always cold by the time I get my order.
  • JM
    Jason Meyer
    Nov 9, 2025
    4.0
    Its a typical McDonalds always the same
  • CK
    Cara Kerouac
    Nov 1, 2025
    5.0
    There's one manager that seems to just yell at the team, but everyone I've interacted with is super friendly and the food is always fast.
  • TT
    Tidbits
    Oct 28, 2025
    5.0
    This location can get very busy and be a little slower, but the food is always on point and the staff is always nice!

Frequently Asked Questions About McDonald's

What are the McDonald's drive-thru hours at the 205 Bonner Mall Way location?

The drive-thru is open Monday to Thursday and Sunday from 5:00 AM to 11:00 PM, and Friday to Saturday from 5:00 AM to midnight.

When is the McDonald's 205 Bonner Mall Way open for delivery?

Delivery is available daily from 6:00 AM to 10:30 PM.