Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers reported inconsistent food quality, with some meals being dry or poorly prepared, while others praised the freshness and taste.
Service Issues
Several reviews highlighted poor customer service experiences, including incorrect orders, rude staff, and slow service.
Cleanliness
Multiple customers noted cleanliness issues, particularly with the dining area and bathrooms, impacting their overall experience.
Positive Staff Interactions
Despite some negative experiences, many customers praised friendly and helpful staff members, particularly during busy times.
Drive-Thru Experience
The drive-thru service received mixed reviews, with some customers experiencing long waits and order inaccuracies.
AH
AK H
Dec 2, 2025
1.0
Not sure why I tried.... the food quality here is hit or miss... ordered their $8 promo meal..2 jr. bacon cheeseburgers... the bun was so dry I had to chase it with my coke... the burger meat was dry and tough hard to differentiate what was burger and what was bacon... all in all not a great experience...I wish they'd take the time to clean the outside port to the grease drain... it ruins my appetite for their food as I have to stare at it while I wait in line at the drive thru.... yucky grease with bird feathers and dirt and things you can only imagine... I've mentioned it more than once to staff and management... and what's with all the traffic cones it just makes it look like a permanent construction zone?
SS
Stephan Saxton
Nov 23, 2025
5.0
I work very close to this Wendy's and go there a lot for ease of access. Sometimes breakfast, sometimes lunch. I haven't had a bad experience with the restaurant at all. However, on Thursday November 20, 2025, I went in with my wife. Hyrum ended up helping us with our order. He gave recommendations on how to get what we wanted while saving us a bit of money. He was friendly, smiled, made light conversation, and went above my expectations. As someone with fast food management experience, very well done.
ME
Mike Ellis
Nov 6, 2025
5.0
Great food and a very clean restaurant.
BH
bobbi hunt
Oct 25, 2025
1.0
Placed an order 30+ minutes before closing. App said it was being prepared and Dasher was waiting to pickup order. Then at last minute they cancelled my order. Because they didn't want to make it. Bunch of BS.
CS
Caleb Savant
Oct 10, 2025
2.0
I went through drive thru and ordered a son of a baconator meal i pay and get to the window and ask for a ranch.The person there told me it will be 50cents for 1 dipping sauce because i didnt get a chicken nugget meal. this is bullcrap what am i suppose to dip my fries in now, and 50 cents for a single dipping sauce is criminal. will not be going back anytime soon
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's on weekdays?
Wendy's drive-thru is open Monday through Thursday from 6:30 AM to 11:00 PM and on Friday from 6:30 AM to 11:30 PM.
Does this Wendy's location serve breakfast?
Yes, the Wendy's in Pocatello, ID serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I place an order online for Wendy's?
You can order online through the Wendy's app or at order.wendys.com by selecting this location.
Is delivery available from Wendy's in Pocatello?
Delivery may be available depending on your location. To check, enter your delivery address on the Wendy's app or order.wendys.com under the “Get It Delivered” search field.
What payment options does Wendy's accept?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wendy's Pocatello location for questions or feedback?
You can call (208) 233-8383 directly or reach out via the Wendy's Customer Care team through their live chat or contact page at wendys.com/contact-us.
Where can I find the menu and nutrition information for Wendy's?
Menu and nutrition details are available at menu.wendys.com or in the Wendy's app. Nutrition and allergen info updates as you customize your order.
What are some nearby places of interest around this Wendy's?
Nearby places include Remos Bar for drinks, Tidal Wave Auto Spa for car washing services, and Butterburrs Restaurant for American and pizza dining.
Is there a Taco Bell near this Wendy's location where I can also dine?
Yes, Taco Bell is nearby offering fast food Mexican cuisine, a convenient option if you're looking for variety after your Wendy's visit.
Are there financial services nearby Wendy's in Pocatello?
Yes, KeyBank and Wells Fargo Bank are close by to assist with banking and financial needs before or after your meal at Wendy's.
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