Wendy's

4.0
1219 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
929 Yellowstone Ave., Pocatello, ID
83201, United States

Hours

Reviews

4.0
1,219 reviews
5 stars
557
4 stars
366
3 stars
169
2 stars
45
1 star
82

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some meals being dry or poorly prepared, while others praised the freshness and taste.

Service Issues

Multiple reviews highlighted problems with order accuracy, slow service, and unprofessional behavior from staff.

Cleanliness

Several customers noted cleanliness issues in the dining area and drive-thru, with dirty tables and unsanitary conditions reported.

Positive Experiences

Despite the negatives, some customers had positive experiences with friendly staff and good food, particularly praising specific employees.
  • BM
    Brenner McHugh
    Dec 15, 2025
    1.0
    They said there would be a straw in the bag but here wasn't.
  • AH
    AK H
    Dec 2, 2025
    1.0
    Not sure why I tried.... the food quality here is hit or miss... ordered their $8 promo meal..2 jr. bacon cheeseburgers... the bun was so dry I had to chase it with my coke... the burger meat was dry and tough hard to differentiate what was burger and what was bacon... all in all not a great experience...I wish they'd take the time to clean the outside port to the grease drain... it ruins my appetite for their food as I have to stare at it while I wait in line at the drive thru.... yucky grease with bird feathers and dirt and things you can only imagine... I've mentioned it more than once to staff and management... and what's with all the traffic cones it just makes it look like a permanent construction zone?
  • TG
    Traveling Gypsy
    Nov 29, 2025
    1.0
    Ate here today and ordered 2 kids meals, when ordering them I specifically asked for ranch dipping sauce for both meals even though one was a cheeseburger . The cashier confirmed twice I wanted the two ranches. When the order came there was one ranch I sent my daughter up to get her ranch. The same cashier told her it was .50. I then went up and told the cashier we didn't get ranch and she argued that she had put it in the bag already. She had not. She never gave us the ranch. She acted like it came out of her paycheck. 🙄
  • SS
    Stephan Saxton
    Nov 23, 2025
    5.0
    I work very close to this Wendy's and go there a lot for ease of access. Sometimes breakfast, sometimes lunch. I haven't had a bad experience with the restaurant at all. However, on Thursday November 20, 2025, I went in with my wife. Hyrum ended up helping us with our order. He gave recommendations on how to get what we wanted while saving us a bit of money. He was friendly, smiled, made light conversation, and went above my expectations. As someone with fast food management experience, very well done.
  • CB
    Cody Benintendi
    Nov 18, 2025
    5.0
    Honestly their breakfast is really good and their breakfast potatoes are far superior to a lame hash brown.

Frequently Asked Questions About Wendy's

Is Pocatello #3 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours at Wendy's on weekdays?

Wendy's drive-thru is open Monday through Thursday from 6:30 AM to 11:00 PM and on Friday from 6:30 AM to 11:30 PM.