Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Pocatello Subway® Restaurant at 1544 Pocatello Creek Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughAvailable
Location
Hours
Reviews
3.4
321 reviews
5 stars
128
4 stars
55
3 stars
36
2 stars
24
1 star
78
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; some employees are praised for their friendliness and efficiency, while others are criticized for rudeness and unprofessional behavior.
Order Accuracy
Numerous complaints about incorrect orders, both online and in-store, with customers expressing frustration over receiving the wrong items or missing components.
Cleanliness
Multiple reviews highlight unsanitary conditions, including dirty dining areas and bathrooms, as well as concerns about food hygiene practices.
Staffing Issues
Many reviews mention understaffing leading to slow service and operational issues, including closed lobbies and drive-thrus.
Food Quality
While some customers enjoyed their sandwiches, there are significant complaints about stale bread, incorrect preparation, and overall food quality.
- NENichelle n EssamJan 3, 20265.0All the stuff there is amazing every time I call. I have never had a problem with the subway. All the other subways I’ve had problems and food that was not made to my standards and they always make my food up to my standards. Amazing staff
- GLGracie LouNov 14, 20255.0Brandon and Keon are AMAZING! They’re hilarious, really cared about making my sandwich quality, honestly made my day so much better. They deserve a raise. They are so genuinely happy and kind. Great service. Best experience I’ve ever had at a Subway hands down.
- KYKatie YangSep 19, 20251.0Terrible experience from start to finish. I placed an order online, arrived at the restaurant, and was told there was no record of it. Instead of trying to sort it out, the staff was openly rude and unhelpful. To make matters worse, they kept my money and gave me nothing in return - no food, no refund, no apology. This is not just poor service, it's completely unacceptable. If you're thinking about ordering here, don't. Save yourself the frustration and disappointment and go somewhere else.
- DDDavidSep 19, 20251.0We placed an online order, but when we got to the restaurant, they told us there was no order for us. Instead of helping, the staff was rude and dismissive. To make things worse, we were still charged even though we never got our food. The whole experience was frustrating and unprofessional. I'd recommend avoiding this place - trust the other reviews and save yourself the trouble.
- ESEmmett sledgeSep 14, 20254.0Decent food, fast reliable service, nice place
Frequently Asked Questions About Subway
Where is Subway located in Pocatello?
Subway is located at 1544 Pocatello Creek Rd, Bannock, Pocatello, ID 83201.
What are the opening hours for Subway at 1544 Pocatello Creek Rd?
Subway is open every day from 8:00 AM to 10:30 PM.
Does Subway offer delivery and curbside pickup services?
Yes, Subway offers both curbside pickup and delivery services for your convenience.
Can I dine in at the Subway on Pocatello Creek Rd?
Yes, the restaurant serves dine-in customers along with takeout and drive-through options.
What meals does Subway serve?
Subway serves breakfast, lunch, and dinner every day.
Where can I view Subway's menu online?
You can view the menu at https://subway.com/en-us/restaurant/12509-0/menu/ for a full list of offerings.
Does Subway provide catering services?
Yes, Subway offers catering services to meet your event needs.
Is there a gas station near Subway where I can refuel?
Yes, there are several nearby gas stations such as Kicks 66 - Phillips 66, Shell, and Phillips 66 Gas close to Subway.
Are there any other restaurants near Subway where I can try different cuisines?
Nearby restaurants include Perkins Restaurant & Bakery for breakfast and brunch, Puerto Vallarta Restaurant Pocatello offering Mexican cuisine, and Sandpiper Restaurant which serves seafood and steaks.
Where can I stay if I am visiting Subway from out of town?
Nearby hotels and motels near Subway include Super 8 by Wyndham Pocatello, Red Lion Hotel Pocatello, Quality Inn, La Quinta Inn and Suites, and Peak Extended Stay.