Subway

3.4
319 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Pocatello Subway® Restaurant at 1544 Pocatello Creek Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
1544 Pocatello Creek Rd, Pocatello, ID
83201, United States

Hours

Reviews

3.4
319 reviews
5 stars
126
4 stars
55
3 stars
36
2 stars
24
1 star
78

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff were praised for friendliness and efficiency, while others were criticized for rudeness and unprofessional behavior.

Order Accuracy

Frequent complaints about incorrect orders, both online and in-store, leading to customer dissatisfaction.

Cleanliness

Multiple reports of unsanitary conditions, including dirty dining areas and bathrooms, raising health concerns.

Staffing Issues

Consistent mentions of being understaffed, resulting in slow service and operational challenges.

Food Quality

Inconsistent food quality; some customers enjoyed fresh and tasty sandwiches, while others reported stale bread and poorly made items.
  • GL
    Gracie Lou
    Nov 14, 2025
    5.0
    Brandon and Keon are AMAZING! They’re hilarious, really cared about making my sandwich quality, honestly made my day so much better. They deserve a raise. They are so genuinely happy and kind. Great service. Best experience I’ve ever had at a Subway hands down.
  • KY
    Katie Yang
    Sep 19, 2025
    1.0
    Terrible experience from start to finish. I placed an order online, arrived at the restaurant, and was told there was no record of it. Instead of trying to sort it out, the staff was openly rude and unhelpful. To make matters worse, they kept my money and gave me nothing in return - no food, no refund, no apology. This is not just poor service, it's completely unacceptable. If you're thinking about ordering here, don't. Save yourself the frustration and disappointment and go somewhere else.
  • DD
    David
    Sep 19, 2025
    1.0
    We placed an online order, but when we got to the restaurant, they told us there was no order for us. Instead of helping, the staff was rude and dismissive. To make things worse, we were still charged even though we never got our food. The whole experience was frustrating and unprofessional. I'd recommend avoiding this place - trust the other reviews and save yourself the trouble.
  • ES
    Emmett sledge
    Sep 14, 2025
    4.0
    Decent food, fast reliable service, nice place
  • LT
    louis taylor
    Aug 28, 2025
    1.0
    I Ordered 2 foot long sandwiches online from this place and got one and a half of my order. The workers said they ran out of the meatball marina, and I still was charged for two footlongs. I asked if they could rectify this, but was told they would have to call the district manager, and I would have to wait for him, or her to come down from blackfoot. What got me to this point is that the employees said they couldn't even make me a 6 inch of a different sandwich to make up for the lack of 6 inches of the meatball marinara I ordered. I'm not happy with that.

Frequently Asked Questions About Subway

Where is Subway located in Pocatello?

Subway is located at 1544 Pocatello Creek Rd, Bannock, Pocatello, ID 83201.

What are the opening hours for Subway at 1544 Pocatello Creek Rd?

Subway is open every day from 8:00 AM to 10:30 PM.