Subway

3.4
266 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Pocatello Subway® Restaurant at 690 Yellowstone Avenue brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
690 Yellowstone Avenue, Pocatello, ID
83201, United States

Hours

Reviews

3.4
266 reviews
5 stars
112
4 stars
45
3 stars
27
2 stars
9
1 star
73

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and unprofessional behavior.

Food Quality

Many customers expressed dissatisfaction with the quality and accuracy of their food orders, including issues with missing ingredients and poorly made sandwiches.

Cleanliness

Numerous reviews highlighted cleanliness issues, including dirty dining areas and unsanitary food preparation conditions.

Order Accuracy

A significant number of customers reported problems with order accuracy, including incorrect items and missing components.

Staffing Issues

Several reviews noted that the location is often understaffed, leading to long wait times and overwhelmed employees.
  • CV
    cheesy vibemaster
    Nov 4, 2025
    4.0
    Foods standard for the chain but the people who work here are really nice.
  • RC
    Robin Chandler
    Oct 1, 2025
    1.0
    I was very disappointed in my sandwich today. I usually ask for a lot of vegetables and it's a good size sandwich. Today I got a glorified grilled cheese. I know there was chicken in it because a piece fell out while I was eating it. I'm so glad I used a coupon because I don't see how you can expect people to pay over $10 for a sandwich.
  • BS
    Bredena Smith
    Sep 20, 2025
    1.0
    We ordered an hour before closing, one girl was working. Place was nice. Got all the way home and there is HAIR in BOTH sandwiches. This has never happened to either of us before. Place was closed by the time we started to eat.
  • SB
    Shelly Baker
    Sep 7, 2025
    1.0
    I ordered a meatball and a chicken bacon ranch footloose on the application, my husband picked them up and when we started eating realized with were ice cold, not like cooled down but ice cold luke they had been taken straight from the fridge and made without heating at all, even the meatballs and marinara sauce were ice cold, we were super hungry so I popped them into my airfryer oven and we ate them but warning to people who order what is normally hot meats like chicken strips, bacon and meatballs and sauce make sure your actually getting cooked food!
  • JS
    Jared Smith
    Jul 31, 2025
    5.0
    Absolutely amazing service today. The management handle upset customers very well. For example, the manager on duty responded and reacted to a belligerent customer who didn't take well to the national olive shortage at all Subway locations. After trying to assist her and taking unnecessary verbal battery from the customer, the manager asked her to leave and continued on serving the rest of us in line like nothing had happened and still had a smile on her face. Amazingly well handled. 100% will be back just to see her

Frequently Asked Questions About Subway

Where is the Subway restaurant located in Pocatello?

The Subway restaurant is located at 690 Yellowstone Avenue, Suite A, Bannock, Pocatello, ID 83201, United States.

What are the operating hours of the Subway at 690 Yellowstone Avenue?

Subway is open Monday, Tuesday, Thursday, Friday, and Saturday from 9:00 AM to 10:00 PM, Wednesday from 8:00 AM to 10:00 PM, and Sunday from 9:00 AM to 9:00 PM.