Subway

3.6
198 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Pocatello Subway® Restaurant at 114 South 5th brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
114 South 5th, Pocatello, ID
83201, United States

Hours

Reviews

3.6
198 reviews
5 stars
84
4 stars
40
3 stars
17
2 stars
15
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with some employees being friendly and helpful while others are reported as rude and unprofessional.

Food Quality

Many customers expressed dissatisfaction with the food quality, citing issues such as incorrect orders, poorly made sandwiches, and unsanitary conditions.

Cleanliness

Numerous reviews highlighted cleanliness issues, particularly in the bathrooms and food preparation areas, contributing to a negative dining experience.

Staffing Issues

Several reviews noted that the store often operates with insufficient staff, leading to long wait times and poor service during busy hours.

Pricing Concerns

Customers frequently mentioned rising prices and discrepancies between menu prices and what they were charged, leading to frustration.
  • KA
    Kelsey Anderson
    Nov 1, 2025
    1.0
    girl who made our sandwiches was very rude. Have the other girl come make mine who dropped all of my toppings when she moved the sandwich onto the counter and then put them back on. When I was asking the girl a question she yelled in the background said no you can’t do that. Very very unprofessional was swearing the entire time charged me $19 for a foot-long and a 6 inch.
  • MP
    Mikel Poppleton
    Aug 24, 2025
    1.0
    Came in, no one was there, waited a bit, a girl came up texting, sat in-front of us leaning up on the counter, kept texting for 5 more minutes before moving up to the assembly line / bar & kept texting we ended up just leaving.
  • RR
    Robin Rowe
    Jul 14, 2025
    1.0
    Whew! That was the dirtiest, most disgusting Subway I've ever seen! The bathroom hasn't been cleaned in years. The whole place should be condemned...
  • FA
    Flor Augason
    Jul 7, 2025
    3.0
    The time I went there was no white bread or olives. It was a sad day to get subway.
  • BH
    Bert Hulet
    Jun 25, 2025
    5.0
    Very nice location

Frequently Asked Questions About Subway

Where is the Subway restaurant in Pocatello located?

The Subway is located at 114 South 5th, Suite A, Bannock, Pocatello, ID 83201, USA.

What are the operating hours of Subway at 114 South 5th, Pocatello?

Subway is open Monday to Saturday from 9:00 AM to 10:00 PM, Wednesday from 8:00 AM to 10:00 PM, and Sunday from 9:00 AM to 9:00 PM.