Sonic Drive-In

3.4
1447 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Pocatello, ID. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 710 Yellowstone Avenue for the ultimate SONIC experience!

Location

Sonic Drive-In
710 Yellowstone Avenue, Pocatello, ID
83201, United States

Hours

Reviews

3.4
1,447 reviews
5 stars
471
4 stars
327
3 stars
235
2 stars
122
1 star
292

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including cold, stale, or poorly prepared items.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Cleanliness and Maintenance

Several customers noted unsanitary conditions and maintenance issues, such as overflowing garbage and broken equipment.

Employee Performance

While some employees received praise for their helpfulness, many others were criticized for being unprofessional and inattentive.
  • EM
    Elizabeth Mcdade
    Dec 27, 2025
    1.0
    Christina was so rude to me and my son. My food was cold and gross.
  • JL
    Jason Lally
    Nov 30, 2025
    5.0
    My favorite shakes
  • KH
    Kasey Hamilton
    Nov 3, 2025
    1.0
    Ive tried so hard for months not to post on here negatively. However, I honestly do not understand why we have a sonic and fun menu items if they look nothing like the picture and tastes are cold, stale, gross, expensive for nothing. A few weeks back my daughter found a fly in the ice of her drink. Frozen! I keep reaching out each time and try to give the benefit to the workers... but seriously I think Im officially done with Sonic in Pocatello. My drink tonight looked nothing like picture. I corrected it and yet again it didnt look like the picture.
  • KK
    Kiana Kraykovic
    Nov 2, 2025
    1.0
    We ordered two dirty Dr peppers online, which we have never had an issue with before, but today they were absolutely disgusting. For $9.50 I’d expect at least a decent soda but the soda itself tasted off and there was zero flavoring in them other than an old lime floating on the top.. We don’t go through and ask for refunds EVER but again $10?? We decided to go through the drive thru and see if we could get them remade or refunded and were met with only attitude even after apologizing multiple times for being a bother. The manager working (idk the name but had a love tattoo on his neck and a backwards hat) gave us the silent treatment and basically threw the receipt in our face after once again we apologized. Safe to say we’re not coming back and recommend not even bothering when your food is messed up, you’ll just be met with nastiness no matter how respectful you go about it.🥲
  • CN
    Cliff “Pnut” Neal
    Oct 31, 2025
    2.0
    Broke my heart Stop my deep fried pickles, and those slushies with the boogers in them ain't cool I expect more out of Sonic