Papa Johns Pizza

3.7
227 reviews
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Business Details

114 South 5th Avenue, Pocatello, ID
83201, United States
(208) 232-7272
https://locations.papajohns.com/united-states/id/83201/pocatello/114-south-5th-avenue
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About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Pocatello, ID, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Pocatello pizza for any occasion. Call us for pizza delivery in Pocatello or stop by 114 South 5th Avenue for carryout to order the best pizza in Pocatello, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
114 South 5th Avenue, Pocatello, ID
83201, United States

Hours

Reviews

3.7
227 reviews
5 stars
115
4 stars
37
3 stars
17
2 stars
16
1 star
42

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, unresponsive staff, and incorrect orders, leading to frustration.

Food Quality

Mixed reviews on food quality, with some praising the pizza while others complained about burnt crusts and missing toppings.

Customer Experience

While some customers highlighted friendly staff and good service, others experienced rudeness and poor handling of complaints.

Delivery Problems

Numerous complaints about delivery issues, including cold pizzas, wrong orders, and unprofessional delivery practices.
  • AB
    Alice Burch
    Jan 3, 2026
    5.0
    Always friendly
  • KP
    Kayne Pike
    Nov 21, 2025
    1.0
    Doordasher shouldn't have to wait 40 minutes for an order to be finished. Tried calling and they can't even answer the phone. Once it arrived, we had to use our own pizza cutter to do what they should've done. Poor service, not impressed.
  • LS
    Leo Snell
    Nov 15, 2025
    1.0
    We decided to try them again after a few years. I was transferred to a call center where the woman barely spoke English. She did take the order but didn't ask me what toppings we wanted on our pizza. She was rude because I had to ask her to repeat things a few times because she was hard to understand. I cancelled the order and will never order from a Papa John's again.
  • HW
    Henry White
    Nov 9, 2025
    1.0
    Ordered online and built my own pizza. I assumed that, like other pizza websites, the default setting is normal cheese, so I skipped the cheese section. To my surprise, I received a dried out no-cheese pizza. Do you know what happens to a pizza without cheese? The sauce evaporates, and with nothing to hold the toppings they fly off the pie and end up in a corner of the box. Why on Earth would you make people select that they do, in fact, want cheese on their pizza? Why would you process such an order and not check with the customer to make sure they really want a terrible pizza? 28 frickin dollars and you deliver me nothing but disappointment. I'll never buy Papa John's again.
  • II
    Isaac
    Nov 6, 2025
    2.0
    They focus on door dash so often. And if I order pick up with cash, often they hand me the pizza before I pay. Also would be nice to not smell an employee smoking here.
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Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Pocatello, ID?

Papa Johns Pizza delivers from 10:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 10:00 AM to midnight on Friday and Saturday.

Can I order carryout from Papa Johns Pizza?

Yes, Papa Johns Pizza offers carryout service with hours from 10:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.