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McDonald's

3.6
(1709 reviews)

Business Details

1011 S 5th, Pocatello, ID
83201, United States
(208) 232-8268
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1011 S 5th, Pocatello, ID
83201, United States

Hours

Reviews

3.6
1,709 reviews
5 stars
621
4 stars
411
3 stars
307
2 stars
124
1 star
246

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 30 minutes for simple orders.

Order Accuracy

Many reviews highlighted issues with incorrect or incomplete orders, leading to customer frustration.

Staff Performance

While some employees received praise for their friendliness and helpfulness, others were criticized for poor attitudes and lack of attention to customers.

Food Quality

Several customers noted that food was often cold or poorly prepared, with complaints about stale items and incorrect orders.

Cleanliness

There were complaints about unsanitary conditions, particularly in the dining area and restrooms.
  • MH
    Martin Hackworth
    3 days ago
    5.0
    The drive through has issues, but it's because it's always busy. This McDonald's is one of the better ones we've been to for dining in. The food is above average for McDonald's. But this place gets 5 stars for the valiant efforts of the kids who work there to keep the place clean and running smoothly despite the collection of college students and homeless who make it a challenge. Salute!
  • BB
    Brianna
    Feb 19, 2026
    1.0
    They are really bad at taking orders every time I go I have to go back because they messed my order up and I rather go to a farther McDonalds than whatever that is
  • AG
    adyson Gunter
    Feb 11, 2026
    1.0
    The service was so slow and had to wait 30 minutes for a pick up order after placing 15 minutes before I got to the store.
  • AA
    ANERD
    Feb 10, 2026
    5.0
    Always get the mcdouble. Good food and prices.
  • JS
    Jeremy Sanderson
    Jan 28, 2026
    1.0
    Absolutely horrible service! Didn’t get what I ordered, after 45 minutes of waiting for my single burger with no fries!!

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1011 S 5th, Pocatello, ID?

This McDonald's location is open 24 hours a day, 7 days a week, including delivery and drive-through services.

Does McDonald's at this location offer delivery services?

Yes, they offer delivery including same-day and no-contact delivery options.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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