Brand Certified
McDonald's
3.6(1709 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
1011 S 5th, Pocatello, ID
83201, United States
Certified by McDonald's • Mar 01, 2026
(208) 232-8268
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.6
1,709 reviews
5 stars
621
4 stars
411
3 stars
307
2 stars
124
1 star
246
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely long wait times, often exceeding 30 minutes for simple orders.
Order Accuracy
Many reviews highlighted issues with incorrect or incomplete orders, leading to customer frustration.
Staff Performance
While some employees received praise for their friendliness and helpfulness, others were criticized for poor attitudes and lack of attention to customers.
Food Quality
Several customers noted that food was often cold or poorly prepared, with complaints about stale items and incorrect orders.
Cleanliness
There were complaints about unsanitary conditions, particularly in the dining area and restrooms.
- MHMartin Hackworth3 days ago5.0The drive through has issues, but it's because it's always busy. This McDonald's is one of the better ones we've been to for dining in. The food is above average for McDonald's. But this place gets 5 stars for the valiant efforts of the kids who work there to keep the place clean and running smoothly despite the collection of college students and homeless who make it a challenge. Salute!
- BBBriannaFeb 19, 20261.0They are really bad at taking orders every time I go I have to go back because they messed my order up and I rather go to a farther McDonalds than whatever that is
- AGadyson GunterFeb 11, 20261.0The service was so slow and had to wait 30 minutes for a pick up order after placing 15 minutes before I got to the store.
- AAANERDFeb 10, 20265.0Always get the mcdouble. Good food and prices.
- JSJeremy SandersonJan 28, 20261.0Absolutely horrible service! Didn’t get what I ordered, after 45 minutes of waiting for my single burger with no fries!!
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 1011 S 5th, Pocatello, ID?
This McDonald's location is open 24 hours a day, 7 days a week, including delivery and drive-through services.
Does McDonald's at this location offer delivery services?
Yes, they offer delivery including same-day and no-contact delivery options.
Can customers use the drive-thru service at this McDonald's?
Yes, drive-thru service is available 24/7 at this location.
What payment methods are accepted at McDonald's at 1011 S 5th?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a mobile app available to order from McDonald's?
Yes, customers can order through the McDonald's app available on the Apple App Store and Google Play Store.
Does this McDonald's location offer WiFi and gift cards?
Yes, they provide WiFi access and offer gift cards for purchase.
Where can I find the menu for McDonald's at 1011 S 5th?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Are there other fast food options nearby McDonald's at 1011 S 5th?
Yes, nearby fast food options include Pizza Hut, Taco Bell, and Goody's Deli, which offer pizza, Mexican food, and sandwiches respectively, providing more dining choices in the area.
What nearby attractions can I visit around McDonald's at 1011 S 5th?
You can visit the Idaho Museum of Natural History and Idaho State University Fine Arts, both close by and perfect for cultural or educational visits before or after your meal.
Are there convenient places near McDonald's for fuel and snacks?
Yes, Shell gas station and Jacksons Food Stores are nearby, making it easy to fuel up and grab snacks along with your meal at McDonald's.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
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