McDonald's

3.6
1681 reviews
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Business Details

1011 S 5th, Pocatello, ID
83201, United States
(208) 232-8268
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1011 S 5th, Pocatello, ID
83201, United States

Hours

Reviews

3.6
1,681 reviews
5 stars
614
4 stars
407
3 stars
303
2 stars
122
1 star
235

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times in the drive-thru, often exceeding 30 minutes, leading to frustration.

Order Accuracy

A significant number of reviews mentioned incorrect or incomplete orders, with many customers stating that their orders were messed up regularly.

Food Quality

Several customers complained about cold or stale food, with some noting that items appeared to be freezer burnt or poorly prepared.

Staff Attitude

While some reviews praised friendly staff, others reported rude service and a lack of urgency from employees, contributing to a negative experience.

Cleanliness Issues

Multiple customers noted unsanitary conditions in the dining area, including flies and dirty tables, which detracted from their overall experience.
  • PD
    Pam Deal
    1 day ago
    1.0
    Went inside, not drive thru. Kiosk was not taking code. Took 8 minutes to finally get the order in. Waited 27 minutes for order. Fries were cold, burger was overcooked, dry and cold. Gal was sarcastic "sorry ma'am". Won't return to that location.
  • MI
    McLovin it
    3 days ago
    1.0
    You've gotta love it when you eat in the parking lot expecting to get a refill because the lobby hasn't closed yet, and you walk up to the door being locked early. We rushed over from the Yellowstone one because they had locked it early too, made it on time and were super disappointed to find they had also locked their lobby early. Absolutely no excuse for a "24/7" fast food place.
  • NA
    N A
    Nov 14, 2025
    1.0
    This place sucks Time to get food is outrageous People just sitting in there chatting. I got an ice cream and water. Took 20 min….. really..
  • NT
    Nolan Thorpe
    Nov 6, 2025
    3.0
    Prices are crazy. Food is ok. I only go here for quick food and the playplace for my kids. I pretend the extra cost for food is paying for their playtime.
  • WD
    William DeBry
    Nov 1, 2025
    4.0
    The employee working there was super helpful and made sure we had everything right. It was cold but that’s mostly just because it was late.
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1011 S 5th, Pocatello, ID?

This McDonald's location is open 24 hours a day, 7 days a week, including delivery and drive-through services.

Does McDonald's at this location offer delivery services?

Yes, they offer delivery including same-day and no-contact delivery options.