Jimmy John's

Reviews

• HZ

  Hilary Zweigart

  Feb 1, 2026
  1.0
  I haven't ordered at Jimmy Johns in years due to many issues with delivery taking literal hours. My son wanted Jimmy Johns today and so I decided we would try again. This was a big mistake. I ordered at about 1:30 pm and at 2:30pm I saw the tracker said delivered. The food was no where to be found. I called the store and the girl said she had delivered it at the front door (contactless as requested.) We had the front door open since the delivery was taking a long time and no one ever came. We also have doorbell cameras, and there was never a delivery at my address. They said they would remake the food and deliver again. I said I would be waiting at the door, with the door open. I called again 25 minutes later for an ETA and the same girl said they had gotten more orders but that it would be maybe 15 minutes. When you have an unhappy customer, I would think you would try to prioritize their order. I am very unhappy, we will not be giving any Jimmy Johns another chance after this lack of service and customer service. Go literally anywhere else.
• CC

  Cason Culver

  Jan 25, 2026
  1.0
  More like freaky slow, freaky stale.
• TW

  Trevor Williams

  Jan 17, 2026
  1.0
  Took 30 minutes to get my food and the person in front of me left because it was taking so long.
• AP

  Alexis Perry

  Jan 15, 2026
  1.0
  Just picked up a sandwich and i have no idea what your employees are doing to the food there but i literally had to throw it up. Absolutely childish to serve food this way. Watch what you eat folks.
• AB

  Aubree Burns

  Dec 16, 2025
  1.0
  Longest wait I've ever had. Made me late. Over 30 minutes in drive through, no one ahead of me.