Jimmy John's

3.9
404 reviews

About

Sandwich Restaurant

Location

Jimmy John's
690 W Quinn Rd, Pocatello, ID
83202, United States

Hours

Reviews

3.9
404 reviews
5 stars
206
4 stars
71
3 stars
52
2 stars
25
1 star
50

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported slow service and delivery times, often taking longer than the advertised 'freaky fast' promise.

Order Accuracy

Numerous reviews indicated issues with incorrect orders, with customers frequently receiving the wrong items or missing ingredients.

Customer Service

While some employees received praise for their friendliness and helpfulness, there were also complaints about rude service and unprofessional behavior from staff.

Food Quality

The quality of the sandwiches varied, with some customers enjoying fresh and tasty options, while others reported poorly made or unsatisfactory sandwiches.
  • DP
    Deeannaka Pixton
    Dec 15, 2025
    1.0
    I just went here tonight and there was a long piece of hair in my sandwich.
  • SP
    Spencer Petersen
    Dec 9, 2025
    5.0
    I didn’t catch her name but the employee with tattoos on her arms just made me the best sandwich I’ve ever had from a Jimmy John’s (it was a toasted chicken bacon sandwich) Thank you.
  • JJ
    Jace Johnson
    Dec 4, 2025
    2.0
    This place has very slow delivery, took over 45 minutes. Only reason I’m leaving a review is so people know it’s not actually fast.
  • EM
    Elizabeth Mills
    Nov 16, 2025
    2.0
    The food was fast and tasted good but this place is NOT family friendly. They offer no diaper changing tables in the men's OR women's restrooms. We will be choosing a different location the next time we need a place for lunch.
  • DS
    Darrel Skinner
    Nov 11, 2025
    5.0
    Enjoyed a roast beef and ham sandwich, soda and cookie. Food was fresh. Sandwich was ready quicky and very tasty.