Buffalo Wild Wings

3.7
1416 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
4200 Pole Line Road, Pocatello, ID
83202, United States

Hours

Reviews

3.7
1,416 reviews
5 stars
591
4 stars
367
3 stars
156
2 stars
103
1 star
199

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported that the wings were often dry, overcooked, or poorly prepared, leading to disappointment.

Service Issues

Numerous reviews highlighted slow service, incorrect orders, and unprofessional staff behavior, contributing to a negative dining experience.

Atmosphere

The restaurant's atmosphere was described as noisy and uncomfortable, with some customers feeling rushed or ignored by staff.

Inconsistent Experience

Customers noted a wide variance in service quality and food preparation, with some visits being satisfactory while others were disappointing.

Takeout Problems

Several customers experienced issues with takeout orders, including missing items and food quality that did not meet expectations.
  • SS
    Sarah
    Nov 14, 2025
    2.0
    Zero Stars for 'service.' Explained to the hostess that though I ordered online to use a reward on my account, I wanted to eat in the restaurant. She thought I wanted to order food AND take the pickup order home. Even once I explained that made no sense and reiterated my reason for ordering ahead, she still told me to wait. Over half the tables were clean with vacant seating - I was still expected to wait over 20 minutes for my food before I was allowed to sit. All my food was unnecessarily packed in to-go boxes. Ingredients I asked to be removed from sides were still there. It took another 20 minutes after being allowed to sit to get a server's attention to ask for water. I was not offered a straw. After a few sips of water, I looked more closely at a dark spot in the middle of the ice that I hoped was mineral build up from the ice machine. Stupidly, it was a dead gnat. I had a long draining day and didn't want to cook at home so I went out solo. Considered asking to speak to the manager or supervisor on shift. Decided to write and post this review instead. I used to come to BWW with friends often. I will not be supporting suggestions to eat at this BWW location in the foreseeable future. Edit: To his credit, the server who brought me water checked on me before I left and offered to replace the glass of water.
  • JN
    Jose N
    Oct 30, 2025
    4.0
    Good place to watch fights. Wings aren't bad either.
  • KN
    Kyle Nelson
    Oct 23, 2025
    1.0
    Trash, dining was closed for an hour because they didn’t have staff. Just go to Mackenzie Pizza 300ft away.
  • NA
    Nichole Ashley
    Oct 18, 2025
    1.0
    About once a year, I give this Buffalo Wild Wings another chance, even knowing that I’m disappointed every time. I order through DoorDash and I always receive the smallest, driest, sauceless wings I’ve had from anywhere. They quite literally hurt my teeth to chew, they’re so hard and dry. Every time I hope someone over there changes things and every time I’m let down and spend $80+ for nasty food. I only really like traditional wings so I can’t speak for the boneless.
  • KH
    Kirsten Hochhalter
    Sep 28, 2025
    1.0
    The wings we ordered were amazing. Staff...do they realize the customers aren't an inconvenience?? Anytime we ordered a new drink, we were treated like it bothered the bartender. At one point while we were watching football she came and said "So I'm trying to get out of here, can you close or I'll just transfer you to the next person." Excuse me what?? In the 8 years I served and bartended, I would never talk to a customer that way. If its so far past the time you're supposed to leave, you nicely let customers know hey we are trading shifts out, I'll glady close you out and the new person on shift can start a new tab for you and take care of you from there. After we closed out, there wasn't a thank you or thanks for coming in, not a single word. I 110% understand why the restaurant is a ghost town on football Sunday. Your staff is atrocious.

Frequently Asked Questions About Buffalo Wild Wings

What type of food is served at Buffalo Wild Wings in Pocatello?

Buffalo Wild Wings in Pocatello serves award-winning Buffalo, New York-style wings with 26 sauces and seasonings to choose from.

What are the operating hours for Buffalo Wild Wings in Pocatello?

The restaurant is open Monday to Wednesday from 11:00 AM to 12:00 AM, Thursday to Saturday from 11:00 AM to 1:00 AM, and Sunday from 10:30 AM to 12:00 AM.