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Arby's

3.8
(957 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
791 Yellowstone Ave, Pocatello, ID
83201, United States

Hours

Reviews

3.8
957 reviews
5 stars
364
4 stars
306
3 stars
145
2 stars
60
1 star
82

What are people saying?

AI-generated from recent customer reviews

Food Quality

While many customers enjoyed the food, there were consistent complaints about cold items, incorrect orders, and food quality issues such as overcooked fries and sandwiches lacking sufficient ingredients.

Service Experience

Customer service experiences varied widely; some praised friendly and efficient staff, while others reported rude service, long wait times, and order inaccuracies.

Cleanliness

The cleanliness of the restaurant was frequently mentioned, with some customers noting clean environments while others reported dirty dining areas and unpleasant restroom conditions.

Order Accuracy

Multiple reviews highlighted issues with order accuracy, with customers frequently receiving incorrect items or missing components from their orders.
  • TM
    Tom M
    Feb 23, 2026
    5.0
    Misty at front was incredible! Took her suggestion (and the happy people leaving also recommended) and ordered the brisket was awesome. She brought to the table and had big smile then and then as she was cleaning chairs on the high top next to us. Great positive attitude and food was really tasty!
  • HR
    Holly Roberts
    Feb 20, 2026
    4.0
    Very nice, and delicious! We had a friendly staffer helping us. It was clean and tidy.
  • RG
    Rachelle Glazier
    Feb 12, 2026
    5.0
    Clean, very friendly help and hot food. I will definitely come back to this location. My food was prepared perfectly and my order was correct.
  • RP
    Renee Philbrook
    Feb 11, 2026
    5.0
    Awesome place
  • AA
    ANERD
    Feb 10, 2026
    5.0
    Beef and cheddar is amazing

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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