Business Details
About
Coffee ShopCafeTea RoomJuice ShopDutch Bros. Coffee
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Details
- DeliveryNot available
- TakeoutAvailable
Location
Hours
Reviews
4.5
708 reviews
5 stars
526
4 stars
83
3 stars
37
2 stars
27
1 star
35
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service are mixed; while many praise the friendliness and helpfulness of staff, others report issues with rudeness and incorrect orders.
Speed of Service
Numerous reviews highlight slow service, with long wait times reported even during busy periods.
Drink Quality
While many customers enjoy the drinks, there are consistent complaints about incorrect orders and inconsistency in drink preparation.
Atmosphere
The atmosphere is generally described as friendly and welcoming, though some customers have noted a lack of attentiveness from staff.
- JBJamie BakerDec 30, 20255.0Employees were nice enough to remake my drink that the other Dutch Bros messed up. They were so nice and remade it perfect!
- MSmatt smithDec 15, 20251.0Drive through order employee did a walk up to get my order all was good was next in Line to get my 3 coffees and they vehicle ahead was handed our drinks about 30 sec to a minute passed then I witnessed all the drinks being re handed to the worker inside As we pull up next they instantly try to give us our drinks that were just in the hands of the previous vehicle asked them I noticed what just happened will u please remake all the drinks who knows if one of them sipped it real quick ect not a very sanitary way of serving customers We waited 20-30 min total No apology for them not doing the right thing first
- SSSarah ScottoDec 3, 20253.0The service at this particular Dutch (Payette, ID) is very very slow. It can take 30+ minutes to get through the line with 3 cars in front of you. If you have an online order and are headed north, even if you get your drinks while in line you have to wait until everyone in front of you gets theirs as there is no exiting the line. However, most of the time they don't bring your order ahead drink to your car like other locations do. I was in the south lane today with an order ahead hot drink for 9:19am, got there and joined the line of 4 other cars at 9:15am, and while the walker checked me in right away, my drink was not brought out so I could leave the line. It sat by their window until I reached the window at 9:45am, and was mildly warm when received. Love their drinks, but not a place to go if you are in any kind of hurry.
- DDDamon “Dmanherper” DonnerNov 18, 20255.0Staff are always friendly, polite, and very helpful.
- KHKori HoltonOct 25, 20252.0Customer service is lacking and rude. My hubby and I have returned to this Dutch Bros, in u Payette, Idaho, a few times on the high hopes that the crew was just having one of those days we all have endured at least a time or 2 but they never make our order correctly and they are always unfriendly to us.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the operating hours of Dutch Bros Coffee at 1100 S 16th Street, Payette?
Dutch Bros Coffee is open from 5:00 AM to 10:00 PM on Monday through Thursday and Sunday, and from 5:00 AM to 11:00 PM on Friday and Saturday.
Can I customize my drink at Dutch Bros Coffee?
Yes, broistas are always happy to customize any drink the way you'd like.
What types of payment does Dutch Bros Coffee accept?
Dutch Bros Coffee accepts cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Check with your local shop for acceptance of personal checks.
Does Dutch Bros Coffee offer delivery services?
Dutch Bros Coffee does not offer delivery directly, but third-party services may provide delivery. The best experience is visiting a location in person.
How can I earn rewards points at Dutch Bros Coffee?
You collect 3 points for each dollar you spend at a shop with no limit on earning points. You can also give your phone number to earn points if you forget your phone.
Are there sugar-free flavor options available at Dutch Bros Coffee?
Yes, sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, peppermint (seasonal), coconut, raspberry, peach, and strawberry.
What nearby places can I visit after getting a coffee at Dutch Bros Coffee in Payette?
After your visit, you can check out nearby places like River Rock Cafe for American food and smoothies, Dollar Tree for shopping needs, or Pizza Hut for a quick meal.
Is there a convenient location nearby for automotive services near Dutch Bros Coffee?
Yes, nearby automotive services include Hanigan Chevrolet, Caliber Collision auto repair, and Sinclair Gas Station for gas and oil changes, making it easy to grab coffee before or after car errands.
Are there grocery or retail stores near Dutch Bros Coffee to visit?
Family Dollar and Dollar Tree are nearby discount stores where you can shop for groceries and other essentials conveniently after your coffee visit.
What app can I use to order ahead and get rewards at Dutch Bros Coffee?
You can download the Dutch Bros app available on iOS and Android to order ahead, customize drinks, and earn rewards points, including a free drink on your birthday.