Food Quality
Many customers praised the pizza for its great flavor and freshness, with specific mentions of the Factory Special Pizza and BBQ wings.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff interactions, long wait times, and incorrect orders.
Cleanliness Concerns
Several customers noted issues with cleanliness in the restaurant, affecting their overall dining experience.
Mixed Experiences
While some customers had positive experiences with friendly staff and good food, others reported significant dissatisfaction with service and order accuracy.