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Pizza Factory

3.8
(377 reviews)

Business Details

307 Michigan Avenue, Orofino, ID
83544, United States
(208) 476-5519
http://www.pizzafactory.com/locations/orofino

About

Pizza Restaurant

Location

Pizza Factory
307 Michigan Avenue, Orofino, ID
83544, United States

Hours

Reviews

3.8
377 reviews
5 stars
184
4 stars
73
3 stars
45
2 stars
26
1 star
49

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of experiences with service, ranging from friendly and prompt to rude and unprofessional interactions.

Food Quality

While many customers praised the pizza and salad bar, there were complaints about food being served cold, incorrect orders, and unsanitary conditions.

Delivery Issues

Numerous reviews highlighted significant delays in delivery times, with some orders arriving late or incorrect.

Cleanliness

Several customers noted concerns regarding cleanliness, particularly in the dining area and food preparation.

Value for Money

Feedback indicated that while some found the food to be good value, others felt prices were high for the quality received.
  • GC
    Greg Chavez
    Jan 18, 2026
    5.0
    Service was prompt, friendly & professional. Food was delivered quickly. Salad bar was fresh and clean. Absolute value to the small town.
  • MD
    Master Davis
    Dec 12, 2025
    4.0
    Very good food! We no longer have pizza factory in Kamiah so we drove to Orofino for it! 😄
  • DB
    Dixie Bassett
    Dec 1, 2025
    5.0
    Pretty good pizza and bread sticks. The people working were really friendly and were up front about the wait. We went here twice and both times they were super busy.
  • CC
    C
    Oct 30, 2025
    1.0
    Called to place a pick up order and the woman who answered the phone was beyond rude. I’m sure working at the pizza factory in Orofino is awful but don’t take it out on me. That was my first and last time calling.
  • KF
    KC F
    Oct 17, 2025
    1.0
    Ordered pizza to go at 7:04. Delivery time stated 7:44. Hadn't received our order by 8 so I called the restaurant to ask about the status. I was told the driver was on his way. Didn't show up with our order until 8:18. Pizza was lukewarm and did not taste fresh. Later found a hair on the pizza. Far from impressed for the money that was paid.

Brand Certified Facts from Pizza Factory

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Certified March 01, 2026Yext Knowledge Graph
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