Service Issues
Numerous customers reported incorrect orders, slow service, and poor customer interactions, leading to frustration and disappointment.
Food Quality
While some customers enjoyed the food, many expressed dissatisfaction with the quality, including cold items and incorrect orders.
Positive Staff Interactions
Several reviews highlighted friendly and helpful staff members who provided excellent customer service, contrasting with negative experiences.
Long Wait Times
Many customers noted excessively long wait times for their orders, even during less busy periods.
Good Drinks
Customers frequently praised the drinks, particularly the shakes and limeades, as a highlight of their experience.