Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported rude and unprofessional behavior from staff, leading to a negative dining experience.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, causing frustration among customers.
Cleanliness
Several customers noted unsanitary conditions, including dirty dining areas and food contamination.
Speed of Service
Customers frequently complained about long wait times, both in the drive-thru and for in-store orders.
Food Quality
Mixed feedback on food quality, with some customers enjoying their meals while others reported cold or stale food.
CW
Cheryl Wilson
3 days ago
1.0
Went to this locations drive-thru for lunch and we ordered a Quarter Pounder, Chicken Nuggets w/BBQ sauce, fries and a McChicken sandwich. We we got back to work and my McChicken sandwich had NOTHING on it. It had 2 buns, chicken patty and 2 pickles. There was no mayo or lettuce. Unfortunately, this is not the first time this location has been a disappointment. I wanted to go to Wendy's but the others wanted McDonalds. Next time I'm picking. Will NOT be back to this location again.
RO
Randi Ortega
5 days ago
3.0
The food has gone down hill i got a big mac and it was mushy and sloppy was not freshly cooked i was so grossed out i threw it away it had so much sauce on it and the pattie was not on the bun it was thrown together and put in the box , mc donalds has reallly gone down hill even there fries didnt taste fresh . I was so disapointed i wont be going back.
DD
Dev D
Nov 9, 2025
2.0
I was just asked to pull out front, because my order wasn't ready and there are so many cars already parked out front waiting for their orders because you're so backed up that people are having to park in the handicap stall. The reason that you asked us to park out front is because your timed on the speed of the orders in the efficiency and that's a way to manipulate the system. You guys have gotten so bad because you haven't been held accountable and from now on I am waiting at the window until I get my order. You have one guy running around outside acting all confused with open bags getting cold...
YC
Yazmin Camp
Oct 25, 2025
1.0
Went to McDonald’s today, asked for 2 Mayo packets, they only put 1 on the screen and told me to ask for 2 at the window. Paid the girl was kind of rude when doing my payment. Went to the second window, and told me to park, politely asked how long it would take as I didn’t want to wait 10 minutes. And then boom order was ready, asked for another mayo packet and manager yelled NO YOU ONLY GET 1, I said I asked for two she yelled again no 1! Guy in drive thru said sorry mama I’ll give you two and put a mustard packet in the bag. Good game dude. But still it’s free and I asked, your window even says request condiments at window! Now I can’t even finish my fries cause there isn’t enough mayo!
AV
Alex Vogel
Oct 21, 2025
1.0
Have gone a couple times and you are giving me a cup of crushed oreos and calling it a mcflurry, and charging me 5 bucks. The app is terrible about submitting complaints , which is for sure on purpose ok bye!!!!!