Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with employees being rude, dismissive, or unhelpful.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and poor handling of complaints.
Food Quality
Several reviews mentioned cold or poorly prepared food, with some customers expressing dissatisfaction with the overall quality.
Management Issues
Feedback indicated problems with management, including unprofessional behavior and inadequate responses to customer complaints.
Speed of Service
While some customers praised the speed of service, many others experienced long wait times and delays in receiving their orders.
TT
Tim
Dec 18, 2025
3.0
No soda fountain. But foods good.
CZ
Calvin Zito
Dec 16, 2025
1.0
Really no reason to leave a review about McDonald's because we all know what they are but this needs to be said. I just went into the store and ordered food and there was an option to buy the Grinch socks on the screen. Have wanted to get another Grinch meal but they are not available but somehow today they show Grinch socks are available. So I paid $2.50 for it.
Out comes my food and I'm told that I can't get the socks because they don't have them. And then told it's kind of my fault for ordering them because they're out the ordering kiosk shows they have them. He then wants to give me a drink or some food item but I've ordered all I want and more. He has no way to refund my money for the socks. Shame on McDonald's selling an item and then claiming that they can't refund the order.
UPDATE: I sent a message to the McDonald's support email while still in the parking lot. They left a reply to contact them there. Nothing back yet. Not sure why you bother to tell a customer to contact you if you are unable to respond in after 3 days.
AC
Akwa Cavaness
Dec 4, 2025
1.0
No breakfast burritos? Yall as lame as it gets, marked to not come here again hopefully anoth McDonalds will keep me and my massive family in the business
LP
Luke Peterson
Dec 3, 2025
1.0
The people who work there are lazy and don’t care about if the app doesn’t work I recommend not coming to this McDonald’s due to poor service and they’ll just hire anyone everyone has bad attitudes and the food is never fresh I will not be coming back
JH
Jessica Huitron
Nov 30, 2025
3.0
Constantly ignored when I enter the establishment. Not even a hello we will be right with you, not a smile from any employee ever, and when I had asked about my order I have been spoken to as if I should already know the answer to my question. Just all around poor customer service every single time I have been here.
What are the regular operating hours of this McDonald's location?
This McDonald's is open from 5:00 AM to midnight Monday through Thursday, 5:00 AM to 1:00 AM on Friday and Saturday, and 6:00 AM to midnight on Sunday.
What are the drive-thru hours for this McDonald's?
The drive-thru is open from 5:00 AM to midnight Monday through Thursday, 5:00 AM to 1:00 AM on Friday and Saturday, and 6:00 AM to midnight on Sunday.
Can I get delivery from this McDonald's, and what are the delivery hours?
Yes, delivery is available daily from 5:00 AM to 11:30 PM Monday through Saturday and from 6:30 AM to 11:30 PM on Sunday.
What delivery and pickup services are offered at this McDonald's?
Services include curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I order from this McDonald's using a mobile device?
You can order via the McDonald's app available on iOS and Android, or use their online ordering links provided.
What payment options are accepted at this McDonald's?
Accepted payments include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's features a drive-thru service.
What nearby restaurants are close to this McDonald's?
Nearby restaurants include Chick-fil-A, Subway, O Crab (a seafood and Cajun/Creole restaurant), Panera Bread, Sushi Sushi, and Olive Garden Italian Restaurant.
Are there nearby retail and service stores near this McDonald's?
Nearby retail and service options include Discount Tire, Verizon, Gordmans department store, Mattress Firm, and AT&T mobile phone store.
What educational institutions are located near this McDonald's?
Nearby educational institutions include Paul Mitchell The School Nampa, Stevens-Henager College Nampa, and Legacy Academy.