Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Customer experiences with service quality are mixed, with some praising friendly and efficient staff, while others report rude behavior and mistakes with orders.
Drink Consistency
Many customers express dissatisfaction with the inconsistency of drink preparation, noting that drinks are sometimes made incorrectly or taste watered down.
Atmosphere
The atmosphere is generally described as friendly and upbeat, with many customers enjoying the lively environment and interactions with staff.
Long Wait Times
Several reviews mention long wait times, particularly during busy hours, and issues with drive-through efficiency.
Product Enjoyment
Despite some complaints, many customers love the drinks, highlighting specific favorites and the overall quality of the coffee.
IS
isaac saldana
Oct 25, 2025
5.0
All around great 👍
TD
Thomas DeLong
Oct 15, 2025
2.0
Giving 2 stars since I got about 20% of what I paid for. I ordered a Rebel, did the preemptive courtesy tip, received the correct order but the drink was stacked full of ice. I feel totally shafted that the drink barely amounted to anything and I'm just supposed to be ok with it because "positive vibes". I'm here from out of town and I usually like to get my specialty "rebel" since I'm not a coffee drinker but this was just a huge turn off for me and I can't bring myself to go back. It's brought such a sour taste in my mouth, and even though this was 5 days ago I can't stop thinking about. Stop making your customers overpay for ice. Picture included was 20 minutes after I received my order.
RR
Roxana
Oct 3, 2025
3.0
I come to Dutch Bros a lot and specifically this location because it’s near my house. When I got my drink today, it was made wrong so I told the girl who handed me it and she was very nice and went to make me a replacement. The initial girl who took my order came back up to the window and rudely says “ When I took your order, you did not order your drink that way” so I said “ I always order my drink like that” and she replied “ Well, this time you didn’t order your drink, right”. I love Dutch bros and I love this location but it’s not okay for employees to be rude and accuse people of ordering their drinks wrong, when I have ordered the same drink, the same way dozens of times. I don’t usually see that employee in the morning so maybe she is new but that doesn’t excuse the attitude
I went and ordered 2 drinks. The order taker did a good job and repeated our order which was fine. However once I get to the window not even a hi just “here you go” or repeated my order. As I get my drink I noticed it wasn’t blended like I ordered and it was iced. I immediately turn around and the girl said that they were gonna fix it. I get my drink and noticed it was just pure ice. It looked like the they just put ice in a cup then poured the drink on top because I took a sip and not even a bit of fluid went up the straw but pure ice.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the hours of operation at Dutch Bros Coffee on 373 S. Caldwell Blvd.?
Dutch Bros Coffee at 373 S. Caldwell Blvd. is open daily from 5:00 AM to 11:00 PM.
Does Dutch Bros Coffee offer any sugar-free flavor options?
Yes, they offer sugar-free flavors including white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, seasonal peppermint, coconut, raspberry, peach, and strawberry.
Can I get caffeine-free drinks at Dutch Bros Coffee?
Yes, they can make classic espresso drinks with decaf espresso. Other caffeine-free options include Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades.
What payment methods does Dutch Bros Coffee accept?
They accept cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Check with the local shop for personal check acceptance.
How can I get a free drink on my birthday at Dutch Bros Coffee?
Download the Dutch Bros app to receive a free drink reward on your birthday, or let your broista know if you don't have the app.
Does Dutch Bros Coffee offer curbside pickup or delivery?
Dutch Bros Coffee offers curbside pickup but does not offer delivery. Third-party services may offer delivery separately.
What nearby places can I visit before or after stopping at Dutch Bros Coffee?
Nearby places include Boulevard Storage for storage needs, Miyagi's for poke and sushi, and Amore Nails for beauty services, making it convenient to combine your coffee run with other errands or relaxation activities.
Are there fitness centers near Dutch Bros Coffee?
Yes, Nampa Fit Studio, Anytime Fitness, and Genesis Fitness are nearby gyms where you can work out before or after grabbing your coffee.
Where can I find relaxation and spa services near Dutch Bros Coffee?
Nearby you can find Ocean Massage for massage therapy, Amore Nails for nail and beauty services, and Tan Republic Nampa for tanning and skin care.
Is the Dutch Bros Coffee shop at 373 S. Caldwell Blvd. reachable via phone?
The shops do not have phones, as they prefer to speak with customers face-to-face at the window.