Dairy Queen Grill & Chill

3.7
991 reviews
Get DirectionsCallWebsite

Business Details

1211 12th Ave Rd, Nampa, ID
83686-6001, United States
(208) 463-7739
https://www.dairyqueen.com/
GoogleFacebookTwitter

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
1211 12th Ave Rd, Nampa, ID
83686-6001, United States

Hours

Reviews

3.7
991 reviews
5 stars
434
4 stars
221
3 stars
136
2 stars
54
1 star
146

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and long wait times.

Food Quality

Several customers reported issues with food quality, including cold items, incorrect orders, and unsanitary conditions.

Cleanliness

Multiple reviews mentioned cleanliness issues, including unpleasant odors and dirty dining areas.

Order Accuracy

Many customers experienced problems with incorrect orders and missing items.

Ice Cream Quality

While some enjoyed the ice cream, others noted that blizzards were poorly mixed or lacked toppings.
  • JJ
    James
    1 day ago
    1.0
    Staff purposely avoids eye contact and ignores customers in lobby so they can exclusively serve drive thru amd mobile orders. My fiance had to place on order online just to get service, then the worker tried to ignore an elderly man who had been waiting longer. Close your lobby if you won't serve the people in it properly.
  • SS
    Silver (Silverbridge)
    Jan 2, 2026
    1.0
    Had to delete my post to make a new one. Love that u fixed the light but I honestly find it unprofessional to paste a link for me to put in my phone inorder to solve this problem. If it's something that involves your store and you respond from the owner account there is no reason I need to voice my opinion on something else that u provide especially since I already voiced my concern. And making me follow a link that I have no clue what it could do to my phone or electronic since all your saying is to say what I explained to you already in website. I don't trust random links and if you really care about what is being said and problems people have don't make the do it on a link they have no clue where it goes. I really don't trust it and not risking it, have fun hacking others
  • CH
    Cody Harris
    Dec 9, 2025
    1.0
    Horrible customer service
  • KK
    K
    Dec 9, 2025
    1.0
    Too busy with no one in the drive thru to take orders I guess?
  • TS
    Trinidy Strong
    Nov 17, 2025
    1.0
    I don’t think y’all’s toaster works every time I’ve gone The chicken strip basket toast is literally bread, not toasted and doesn’t even have butter.
Read more reviews on Google

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Nampa, ID?

Dairy Queen Grill & Chill in Nampa is open from 10:30 AM to 9:00 PM Monday through Thursday and Sunday, and from 10:30 AM to 10:30 PM on Friday and Saturday.

What types of food does Dairy Queen Grill & Chill offer?

The menu features soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and soft-serve ice cream cones.