Dairy Queen Grill & Chill

3.8
986 reviews
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Business Details

1211 12th Ave Rd, Nampa, ID
83686-6001, United States
(208) 463-7739
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
1211 12th Ave Rd, Nampa, ID
83686-6001, United States

Hours

Reviews

3.8
986 reviews
5 stars
433
4 stars
220
3 stars
136
2 stars
54
1 star
143

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and long wait times, leading to frustration among customers.

Order Accuracy

Many customers reported issues with incorrect orders, including wrong items and missing components, contributing to dissatisfaction.

Food Quality

While some customers enjoyed the food, others complained about cold or poorly prepared items, indicating inconsistency in food quality.

Cleanliness

Several reviews mentioned cleanliness issues within the restaurant, including dirty tables and sticky floors.

Ice Cream Satisfaction

Despite the issues, many customers praised the ice cream offerings, particularly the Blizzards, indicating a strong appeal in this area.
  • TS
    Trinidy Strong
    Nov 17, 2025
    1.0
    I don’t think y’all’s toaster works every time I’ve gone The chicken strip basket toast is literally bread, not toasted and doesn’t even have butter.
  • DG
    Douglas Griffis
    Nov 15, 2025
    4.0
    Dipped soft serve!
  • LH
    lane horton
    Nov 8, 2025
    1.0
    As soon as I walked in the restaurant, an absolute vile stench of what seemed to be vomit?, was in the air and no matter where we sat we could not escape it. We had to eat in the car. The service was not as expected. The staff is usually friendly but a young boy behind the counter who took my order had an attitude to begin with. When waiting for my food, he called out a name which sounded similar to mine. so I went to the counter and he said “is your name ALSO Louise?,” in a condescending tone. To top it off, he put my chicken strips that he was holding with his bare hands, onto a bare tray with no paper or anything. My chicken has god knows what on it now, and was also cold. I gave him a heads up to probably not do that in the future because it’s disgusting. He also forgot my ranch and my kids meal didn’t come with everything . Not great, would not recommend.
  • BG
    Brian Gonzales
    Oct 19, 2025
    1.0
    Always this place never fail .I order a chocolate extreme blizzard I expect a chocolate extreme blizzard not a half plain vanilla and half chocolate extreme last 5 times this has happened .
  • DJ
    Debra Jennings
    Sep 18, 2025
    1.0
    They have no good communication, redhead is absolutely terrible to customers. No customer service. Needs to be adjusted.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Nampa, ID?

Dairy Queen Grill & Chill in Nampa is open from 10:30 AM to 9:00 PM Monday through Thursday and Sunday, and from 10:30 AM to 10:30 PM on Friday and Saturday.

What types of food does Dairy Queen Grill & Chill offer?

The menu features soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and soft-serve ice cream cones.