Arby's

3.9
941 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
611 12th Avenue Road, Nampa, ID
83686, United States

Hours

Reviews

3.9
941 reviews
5 stars
443
4 stars
230
3 stars
112
2 stars
60
1 star
96

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff friendliness is mixed; some customers praised individual employees for excellent service, while others reported rude or unhelpful interactions.

Food Quality

Food quality is inconsistent; while some customers enjoyed their meals, others reported cold, poorly prepared, or incorrect orders.

Cleanliness

The restaurant is generally noted for being clean, but some reviews mentioned unsanitary practices among staff.

Order Accuracy

Many customers experienced issues with incorrect or incomplete orders, leading to frustration.

Wait Times

Customers frequently reported long wait times, especially during busy hours, contributing to a negative experience.
  • DG
    Desiree German
    Jan 2, 2026
    1.0
    Food was cold when I got it I showed up there on time waited for 10 min at the speaker for no one to talk to me. Pulled up to window there was nonone in the store. I left called the store guy gives me a excuse. Doesn't even offer me an apology or anything to fix the situation. Horrible costumer service very disappointed with everything tonight
  • KW
    Kimberly Ann Williams
    Jan 2, 2026
    2.0
    Person running the register was extremely rude and in my opinion disrespectful. Usually we get good customer service but this time she was brash and snotty. I don't think I will be returning to this location even though it's closer due to the extremely poor and rude customer service... I've been in management most of my life and I would most definitely have not allowed my employees to treat customers that way we just wanted to pay extra to upgrade a sandwich and she said we couldn't pay extra to upgrade which I've done before many times but with such an attitude... Do better Arby's cause your losing good paying customers.
  • DY
    David Young
    Dec 31, 2025
    5.0
    Great visit, service, and food!
  • MM
    Michelle Myers
    Dec 29, 2025
    4.0
    Typical barnyard roast beef sandwich
  • SS
    Stacie S
    Dec 9, 2025
    5.0
    Friendly workers and the woman who helped me was patient in answering my questions. It was clean in the eating area. Went in for the deep fried turkey which unfortunately was out at this location but was told they have to keep the sign up until every Arby's in the area was out of the item.