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Arby's

3.9
(1125 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1360 Nampa Caldwell Blvd, Nampa, ID
83651, United States

Hours

Reviews

3.9
1,125 reviews
5 stars
488
4 stars
321
3 stars
167
2 stars
61
1 star
88

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and poor customer interactions.

Food Quality

Mixed reviews on food quality; some enjoyed the sandwiches and fries, while others received incorrect or poorly prepared items.

Cleanliness

Several customers noted cleanliness issues, including dirty dining areas and unsanitary conditions.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.

Wait Times

Many reviews mentioned long wait times for food, both in the drive-thru and inside the restaurant.
  • DK
    Dan K
    3 days ago
    1.0
    This Arby's is protesting I.C.E. by not serving ice for sodas. They let you buy sodas small and large without telling the customer you will be drinking that soda warm. The soda straight out of the fountain is more than warm. Tell me they cant buy ice at the gas station while they supposedly fix there ice machine. They havent had ice for 3 or more weeks. Customer service is not thier goal here.
  • JK
    Jeff Krank
    Feb 5, 2026
    5.0
    Great service Great food
  • KT
    Kristin T
    Jan 23, 2026
    2.0
    Appreciate all the extra Arby’s sauce and cheese but a napkin or 2 would have been nice too. I dunno if Arby’s in general has gotten bad or just this location, the last couple times it’s been less than satisfactory. I don’t think I’ll be back.
  • ZZ
    Zor
    Jan 12, 2026
    3.0
    Service is insanely slow, be prepared to wait 20 minutes in the lobby to get your order. The food is fine! And the people are friendly! But it takes forever.
  • KK
    Ken
    Jan 1, 2026
    2.0
    I know this Arby's is supposed to be open till 11pm, but the outside lights are always off by 8pm. So I never know if they actually open, the lobby lights are on, but the drive thru is dark and exterior lights are dim to non-operational.

Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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