Business Details
About
Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Location
Hours
Reviews
4.2
341 reviews
5 stars
224
4 stars
44
3 stars
24
2 stars
15
1 star
34
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, especially during busy times, with some waiting over 30 minutes for their orders.
Customer Service
While many reviews praised the friendliness and helpfulness of the staff, there were notable instances of unprofessional behavior from some employees.
Drink Quality
The quality of drinks was inconsistent, with some customers receiving drinks that were not made correctly or were lukewarm.
Pricing Concerns
Several customers expressed dissatisfaction with rising prices, feeling that the cost of drinks was becoming too high.
Atmosphere
The location's atmosphere was criticized for being less inviting due to its busy street location and lack of indoor seating.
- SASheila Adams6 days ago3.0On Saturday, me, my husband, and brother came in and I got the wrong drink. The young lady taking our order got it all wrong. Please train employees right. I like Dutch Bros but it was a bad experience.
- JCJulie ClarkNov 12, 20255.0Love the friendly service
- RHRed HOct 26, 20251.0Ive been to a bunch of dutch bros. I decided to stop here on my way traveling. It was the slowest dutch ive ever been to. There were only a few cars ahead of me, but it took about 25mins just to finally get my drink. Ive never had such slow service
- GSGabriela SchönwetterOct 17, 20255.0The lady, her name is Maya, at the sale counter was the nicest person i met in a long time. I was about to leave, because we couldn’t go in. she sold me and my husband tea and coffee and pastries. I got my earl gray and was happy. The atmosphere isn’t great because it’s on a busy street and there is no inside seating. this was my first time being in a dutch bros.
- CDchance downsOct 8, 20255.0I've been going to this dutch bros pretty religiously since it opened and I'm surprised at some of the poor reviews on here because I've never had a horrible experience. My drink is made perfectly everytime. The wait times vary depending on what's going on that day so that's to be expected. These people are humans, not perfectly calibrated robots. Everyone there maintains a good attitude. Even on the days I can tell the stress levels are high, I've never felt like I was being treated poorly because of it. I read one bad review going on about "the customer is always right" so therefore she shouldn't be argued with. The actual saying is something like "the customer is always right in matters of taste". As in people who work in customer service don't have to take abuse. The crew working here is awesome and their efforts to do better everyday shows in my opinion.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What types of drinks does Dutch Bros Coffee offer?
Dutch Bros Coffee offers a variety of drinks including classic espresso drinks, mochas, lattes, breves, hot cocoa, shakes, smoothies, sparkling sodas, lemonades, and their signature Dutch Freeze® blended coffee drink.
Are there sugar-free flavor options available?
Yes, Dutch Bros offers sugar-free flavors such as white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach, and strawberry.
Can I get caffeine-free drinks at Dutch Bros?
Yes, you can enjoy caffeine-free options like decaffeinated espresso-based drinks, Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades.
Does Dutch Bros Coffee offer any rewards or promotions for birthdays?
Yes, by downloading the Dutch Bros app, you can receive a free drink reward on your birthday.
What are the payment methods accepted at Dutch Bros Coffee?
Dutch Bros accepts cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Confirm with your local shop if they accept personal checks.
What are the business hours for the Mountain Home location?
The Mountain Home Dutch Bros Coffee is open Monday to Thursday and Sunday from 5:00 AM to 10:00 PM, and on Friday and Saturday from 5:00 AM to 11:00 PM.
Does Dutch Bros offer curbside pickup or delivery services?
Dutch Bros offers curbside pickup but does not provide delivery services directly. Third-party delivery may be available but the best experience is at the shop.
What nearby places can I visit before or after getting coffee at Dutch Bros?
Nearby places include Taco Bell for a quick meal, Tidal Wave Auto Spa for a car wash, and Mountain Home Grocery Outlet for shopping. These spots provide convenient options around the Dutch Bros location at 195 City View Drive.
Are there any nearby stores for mobile phone or electronics while visiting Dutch Bros?
Yes, nearby stores include Cricket Wireless inside GameStop, Victra — Verizon Authorized Retailer, AT&T Store, and Verizon.
Can I earn Dutch Bros points if I forget my phone when ordering?
If you forget your phone, give your broista your phone number to earn points. Points cannot be retroactively added without a receipt emailed to Dutch Bros.