McDonald's

3.7
653 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
862 Troy Road, Moscow, ID
83843, United States

Hours

Reviews

3.7
653 reviews
5 stars
251
4 stars
150
3 stars
122
2 stars
37
1 star
93

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Customer Service

Feedback on staff behavior was mixed, with some praising friendliness while others noted rudeness and poor attitudes.

Food Quality

Several reviews mentioned inconsistent food quality, with complaints about cold fries and incorrect preparation.

Speed of Service

While some customers appreciated the quick service, others experienced long wait times and slow drive-thru.

Pricing Concerns

Customers expressed dissatisfaction with rising prices and perceived value for money.
  • ET
    ernie terrell
    1 day ago
    5.0
    It's McDonald's they always try to make you feel welcomed
  • C1
    cabikitty #1
    5 days ago
    1.0
    Rude workers. Always forget the sauce. Im going to the other mcdonalds from now on.
  • JM
    Jason Mitchell
    Nov 6, 2025
    4.0
    Always super fast at this location
  • KH
    kaylana hughes
    Oct 28, 2025
    1.0
    Went to the Drive Thru to get two Dr. Pepper drinks knowing the Monopoly game is currently going on. They tried giving me cups without the game pieces and when I asked why this happens each time I try to get the game pieces they they had "ran out" then when I asked for a refund they magically had more Monopoly game cups. Not sure if there is a good reason behind this but when they asked if I still wanted a refund I just asked them to stop lying to customers that they know paid to play the game. Went through tonight and got a meal for my family again large drink paid for didnt have the Monopoly game pieces and was told they think they just ran out.. very curious how this store doesn't have cups for the Monopoly game.
  • TG
    Trey German
    Oct 6, 2025
    1.0
    They play games with prices. One morning something is $5 the next it's $8.

Frequently Asked Questions About McDonald's

What are the regular dine-in hours for McDonald's at 862 Troy Road, Moscow?

The regular dine-in hours are from 5:30 AM to 10:00 PM every day of the week.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open daily from 5:30 AM until midnight (12:00 AM).