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McDonald's

3.6
(661 reviews)

Business Details

862 Troy Road, Moscow, ID
83843, United States
(208) 882-1953
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
862 Troy Road, Moscow, ID
83843, United States

Hours

Reviews

3.6
661 reviews
5 stars
254
4 stars
151
3 stars
122
2 stars
37
1 star
97

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported problems with order accuracy, rude staff, and slow service.

Food Quality

Mixed reviews on food quality, with some customers receiving cold or poorly prepared items.

Speed of Service

Some customers praised the fast service, while others experienced long wait times.

Customer Experience

Overall, customer interactions varied widely, with some enjoying friendly service and others facing rudeness.
  • EB
    Ethan Bremer
    Feb 22, 2026
    4.0
    It's a McDonald's
  • RM
    R More
    Feb 19, 2026
    1.0
    McDonald’s built its empire on consistency. You always knew what you were going to get. Apparently, not anymore. I ordered one of the new breakfast bagel sandwiches and was genuinely shocked at how bad it was. It wasn’t just sloppy, it was drenched in an unholy glob of sauce that turned the whole thing into a soggy, greasy mess. I took a second bite just to confirm it wasn’t a fluke. It wasn’t. It was borderline inedible. I don’t usually return food. But this went back to the window. Instead of a simple apology and refund, I was met with attitude from the manager, as if I’d committed a crime by expecting basic quality. I emailed the owner. Silence. I contacted corporate. Indifference. For a company that once defined customer service and operational excellence, this location feels careless and poorly managed. The food was bad. The response was worse. The follow-through nonexistent. This is not the McDonald’s I grew up with, the one that prided itself on consistency and service. I won’t be returning to this location, and experiences like this make it harder to justify going to any of them.
  • CT
    carrie Turtle
    Feb 6, 2026
    5.0
    Accidentally gave me Mc sausage biscuits instead of my ordered suasage mcmuffins but they we're so kind and friendly fixed it right away and made them fresh just to be extra about it. They probably got mixed up with so many orders coming in so fast the line was stacked going thru drivethru. Manager was kind and efficient in fixing my order. Love this crew.
  • RG
    Reddit Gay
    Jan 12, 2026
    1.0
    Lazy lazy lazy lazy
  • CB
    Corbin Barry
    Dec 29, 2025
    1.0
    Don’t go here they first forgot my sandwich then gave me a cheeseburger with no meat and then said I ordered it that way and I would have to pay for a new one what a joke

Frequently Asked Questions About McDonald's

What are the regular dine-in hours for McDonald's at 862 Troy Road, Moscow?

The regular dine-in hours are from 5:30 AM to 10:00 PM every day of the week.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open daily from 5:30 AM until midnight (12:00 AM).

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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