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Jimmy John's

3.5
(240 reviews)

Business Details

529 S Jackson St, Moscow, ID
83843, United States
(208) 883-3278
https://locations.jimmyjohns.com/id/moscow/sandwiches-2290.html

About

Sandwich Restaurant

Location

Jimmy John's
529 S Jackson St, Moscow, ID
83843, United States

Hours

Reviews

3.5
240 reviews
5 stars
101
4 stars
46
3 stars
15
2 stars
20
1 star
58

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Many customers reported long wait times for delivery, with some orders taking over an hour and others being delivered incorrectly or not at all.

Customer Service

Feedback indicates a mix of experiences with customer service, ranging from friendly and helpful staff to rude and unprofessional interactions.

Food Quality

While some customers praised the sandwiches, others noted issues with stale bread, incorrect orders, and a decline in overall food quality.

Inconsistent Experience

Customers expressed frustration over inconsistent service, with some enjoying quick and accurate orders while others faced repeated mistakes and delays.
  • BC
    Brenna Cunningham
    Jan 30, 2026
    2.0
    gotta be the slowest jimmy john’s ever
  • MM
    Manny
    Dec 28, 2025
    1.0
    We waited in an unattended lobby for 15 minutes. Whoever was supposed to be working around 3:45 was just not there. There was someone eating that didn't look like they worked there, we weren't sure because they didnt have any obvious uniform on. We left the store and went to the parking lot to call the store to see if anyone was in the back. The person eating got up to answer the phone. No sign, no greeting, and I guess no service
  • TG
    Trey German
    Oct 8, 2025
    1.0
    Order was incorrect
  • CJ
    Carone Jones
    Jul 18, 2024
    1.0
    Online it says they close at 10. It’s 9:45 and I’m ordering online and my order won’t go through. I called and the messaging system says they close at 8. It’s summer time. And they close at 8?! Might want to change your times online.
  • HN
    Heather Nygaard
    Jan 16, 2022
    3.0
    They are always super polite and cool. They are SUPER fast at delivering their sandwiches. But I'm not a huge fan of the sandwiches. Just me. They dont compare to quiznos or subway. And it would be worth it if the price was way lower.

Brand Certified Facts from Jimmy John's

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Certified March 01, 2026Yext Knowledge Graph
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