After working overnight shifts, I often stop by this location on my walk home from work because it’s the only one open at that time. I prefer to sit down and enjoy my meal, often unwinding by watching videos on my phone while finishing my drink.
However, over the past several months, I’ve noticed a recurring issue with one of the cleaning staff members, who is an older gentleman with grey hair. When I sit down, he often rolls his eyes at me, and on several occasions, he has gotten very close—standing right up in my face while I’m trying to relax. I understand that cleaning is important, and I recognize there may be a language barrier that could contribute to misunderstandings, but this behavior has made me feel uncomfortable. I’ve tried sitting at different tables or changing my timing, but the behavior continues to occur.
The other employees are very polite and professional, which makes this behavior stand out even more. After a long overnight shift, I'm really just trying to unwind and have a peaceful moment, but this makes it much harder. I used to enjoy coming here, but if this continues, I may have to stop dining here altogether, as I no longer feel comfortable specifically when this employee is around. Perhaps there could be some adjustments to the cleaning schedule or training to help staff balance cleaning with customer comfort during these early hours; it’s frustrating that even though the lobby is open, it’s hard to find a spot where I can sit comfortably without feeling in the way.