Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Meridian Subway® Restaurant at 1789 W. Franklin Rd. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughAvailable
Location
Hours
Reviews
3.5
259 reviews
5 stars
108
4 stars
54
3 stars
24
2 stars
17
1 star
56
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, especially during busy hours, with long wait times in both drive-thru and in-store.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing unprofessional behavior from employees.
Cleanliness
While some customers noted cleanliness, others reported dirty conditions and a lack of attention to maintaining the dining area.
Order Accuracy
There were multiple complaints about incorrect orders and missing items, leading to customer dissatisfaction.
Management Issues
Several reviews pointed to poor management practices, including understaffing and lack of employee training, contributing to overall service problems.
- WMWanda MoundNov 15, 20251.0I came in this past month and...WOW 🫢🫢🫢I ordered a hot shot and I got charged for something like a "spicy Italian" which is NOT what I wanted. SUBWAY, TRAIN YOUR EMPLOYEES PROPERLY. I find it EXTREMELY inappropriate that Subway advertises itself as FAMILY FRIENDLY when this location is right next to a CLUB! How BIZARRE! Children should not be subjected to alcohol!!!! At a Subway no less!! I never expected a Subway in the ATL (Georgia State University) could be as bad as this.
- PPPaisleyNov 9, 20255.0Workers are very kind food is delicious and the place is nice and clean! I one hundred percent recommend they comply very kindly
- APAshley PruettOct 7, 20255.0I came in this morning. Even though it was super busy, the gal that helped me was really quick and friendly. I will definitely be back
- XLXav LOct 7, 20255.0The place is so clean, the employee that helped me was efficient and so sweet
- KSKevin SturgessJul 16, 20251.0I am extremely disappointed with the service I received during my recent visit to this Subway location. My experience was completely unacceptable, all due to one employee—Adrian. I arrived 15 minutes before closing to order two simple sandwiches. Rather than greeting us or acknowledging our presence, Adrian had us wait for 10 minutes while he made sandwiches for other customers. After that, instead of taking our order, he told us we should go to a different Subway location because he didn't have time to make two sandwiches. Completely unprofessional. Eventually, after some pushback, Adrian reluctantly agreed to make both sandwiches—but not without a visibly bad attitude and zero courtesy. It was clear he just wanted to leave early and had no interest in doing his job properly. I don’t typically leave negative reviews, but this kind of service should not be acceptable. If employees like Adrian can’t handle basic customer service, they shouldn’t be working in a customer-facing role. I'd also like to add that the 2 sandwiches he made were extremely messy and sloppy. Do better, Subway—your customers deserve respect no matter what time they walk in the door.
Frequently Asked Questions About Subway
What is the address of the Subway restaurant in Meridian?
The Subway restaurant is located at 1789 W. Franklin Rd., Meridian, ID 83642.
What are the operating hours for Subway at 1789 W. Franklin Rd.?
Subway is open Monday to Thursday and Saturday from 8:00 AM to 9:00 PM, Friday from 8:00 AM to 10:00 PM, and Sunday from 9:00 AM to 9:00 PM. Note it is closed on Thanksgiving (November 27) and Christmas (December 25).
Does this Subway location offer delivery and pickup options?
Yes, this Subway location offers in-store pickup, curbside pickup, and delivery services.
Can I order catering services from the Subway at 1789 W. Franklin Rd.?
Yes, Subway offers catering services and can assist with your catering needs at this location.
Does the Subway restaurant on W. Franklin Rd. serve breakfast?
Yes, this Subway serves breakfast, lunch, and dinner.
Is there a drive-through available at this Subway location?
Yes, this Subway has a drive-through for convenient service.
Where can I find the menu and place an order online for Subway at 1789 W. Franklin Rd.?
You can view the menu and place orders online at https://subway.com/en-us/restaurant/29220-0/menu/
What nearby transportation options can help me get to Subway at 1789 W. Franklin Rd.?
Nearby transportation options include Busy B Transportation and Longboard Logistics, which can help you plan your route to Subway.
Are there nearby restaurants or cafes where I can visit before or after eating at Subway?
Yes, nearby eateries include Firehouse Pub & Grill for American cuisine, Sweet Sensations Donuts for bakery treats, and Dutch Bros Coffee for coffee and tea.
What beauty and spa services are located near the Subway on W. Franklin Rd.?
Nearby beauty and spa options include ink. Boise Brows & Beauty, Freedom Barbershop, Beaute Suite, Bella Cosi Studios, Ttattoo, and True Grit Tattoo.