Service Speed
Customers frequently reported extremely long wait times, often exceeding 30 minutes for orders, even when the restaurant was not busy.
Food Quality
While some customers enjoyed the food, many complained about cold or improperly prepared items, including missing ingredients and poorly cooked meals.
Staff Behavior
Feedback indicated inconsistent staff behavior, with some employees being friendly and helpful, while others were described as rude or unprofessional.
Cleanliness
Multiple reviews highlighted issues with cleanliness, particularly in the dining area and restrooms, which were described as filthy.
Order Accuracy
There were numerous complaints about incorrect orders, missing items, and poor handling of mobile orders.