Service Speed
Customers frequently reported extremely long wait times, often exceeding 30 minutes, for their orders.
Food Quality
While some customers enjoyed the food, many complained about cold, stale, or incorrectly prepared items.
Staff Behavior
Feedback indicated inconsistent staff behavior, with some employees being friendly and helpful, while others were rude or unprofessional.
Management Issues
Several reviews highlighted poor management and disorganization, leading to a chaotic environment and unsatisfactory customer experiences.
Cleanliness
Multiple customers noted that the restaurant was dirty and in need of maintenance, particularly in the bathrooms.