McDonald's

3.6
2291 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
195 E Central Dr, Meridian, ID
83642, United States

Hours

Reviews

3.6
2,291 reviews
5 stars
839
4 stars
530
3 stars
465
2 stars
174
1 star
283

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including long wait times, incorrect orders, and unprofessional staff behavior.

Food Quality

Mixed reviews on food quality, with some customers enjoying the food while others complained about cold, poorly prepared items.

Cleanliness

Several reviews highlighted cleanliness issues, particularly in the dining area and bathrooms.

Drive-Thru Experience

The drive-thru was noted for being fast at times, but also criticized for prioritizing drive-thru orders over in-store customers.

Staff Attitude

Customer experiences with staff varied widely, with some praising friendly service while others reported rudeness and lack of attention.
  • KD
    Kay Dubb
    Nov 7, 2025
    1.0
    My original order was missing two plain cheeseburgers with extra onions. When I returned to have this corrected, the employee at the window appeared distracted and asked me twice what I had ordered. At the pickup window, I was instructed to pull forward and wait. I declined, explaining that I had already been there once for the same order and that my food was getting cold. The manager then came to the window and repeated the request. When I explained the situation again, he responded, “You can pull forward, or I can give you a refund.” I chose the $4.01 refund and left without the food. I understand mistakes happen, but the dismissive attitude and lack of accountability were unacceptable. I hope management will address this issue with proper training and a renewed focus on customer service.
  • JJ
    Jay
    Nov 5, 2025
    5.0
    Love the fries and pancakes
  • KC
    Kaliegh Cook
    Oct 27, 2025
    1.0
    I would’ve have a good experience if the two old weirdos at 8:49am on October 27th Monday didn’t cackle like witches at me and while giving me my meal and were staring at me cackling while I am 33 weeks pregnant and just wanted breakfast. I get it’s not that serious of a job but please pick who is working carefully especially if they are pushing 30. Very unprofessional and disgusting behavior.
  • AB
    AJ Bull
    Oct 25, 2025
    4.0
    It's an amazing location but they could be a little better at paying attention to the front. People were waiting for a kiosk to open and waiting to order from the counter.
  • MS
    Michael S
    Oct 19, 2025
    5.0
    Always great service! Very efficient.

Frequently Asked Questions About McDonald's

What are the McDonald's delivery service hours from Monday to Thursday?

Delivery is available from 5:00 AM to 11:30 PM Monday through Thursday.

When is the drive-thru open at this McDonald's location?

The drive-thru operates from 5:00 AM to 1:00 AM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sunday.