McDonald's

3.6
2298 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
195 E Central Dr, Meridian, ID
83642, United States

Hours

Reviews

3.6
2,298 reviews
5 stars
842
4 stars
532
3 stars
465
2 stars
175
1 star
284

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with missing items and incorrect orders, leading to frustration.

Service Quality

Mixed feedback on service; some praised efficiency while others noted rudeness and inattentiveness from staff.

Food Quality

Inconsistent food quality reported, with some items being fresh and well-prepared, while others were cold or poorly assembled.

Cleanliness

Several reviews highlighted cleanliness issues, particularly in dining areas and bathrooms.

Drive-Thru Experience

Customers experienced long wait times and poor service in the drive-thru, with some feeling neglected compared to drive-thru orders.
  • RR
    Rick Reed
    Jan 4, 2026
    5.0
    Great store! We went they the drive thru this visit. Food was hot, expedited and the staff was friendly. We'll be back!
  • TR
    Taryn Rossmiller
    Jan 3, 2026
    2.0
    Manager demanded I order iced coffee when I asked him to brew fresh hot coffee. Openly complained out loud in front of customers when a Sports tour bus pulled up he visually seemed upset about possibility of getting suddenly very busy.
  • AS
    Amy Snow
    Dec 31, 2025
    3.0
    Slooooooow!!!!! They really need to hire more people. The employees are busy and working hard. Just need more of them.
  • LS
    Lucas Smith
    Dec 12, 2025
    1.0
    Got half my order didn't know I was just giving money away
  • KD
    Kay Dubb
    Nov 7, 2025
    1.0
    My original order was missing two plain cheeseburgers with extra onions. When I returned to have this corrected, the employee at the window appeared distracted and asked me twice what I had ordered. At the pickup window, I was instructed to pull forward and wait. I declined, explaining that I had already been there once for the same order and that my food was getting cold. The manager then came to the window and repeated the request. When I explained the situation again, he responded, “You can pull forward, or I can give you a refund.” I chose the $4.01 refund and left without the food. I understand mistakes happen, but the dismissive attitude and lack of accountability were unacceptable. I hope management will address this issue with proper training and a renewed focus on customer service.

Frequently Asked Questions About McDonald's

What are the McDonald's delivery service hours from Monday to Thursday?

Delivery is available from 5:00 AM to 11:30 PM Monday through Thursday.

When is the drive-thru open at this McDonald's location?

The drive-thru operates from 5:00 AM to 1:00 AM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sunday.