Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported rude staff and poor customer service, with specific complaints about dismissive attitudes and mistakes in orders.
Food Quality
Mixed reviews on food quality, with some customers enjoying the food while others complained about cold, poorly prepared items.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in the dining area and bathrooms.
Speed of Service
While some customers praised the fast service, others experienced long wait times and inefficiencies, especially during busy hours.
Kiosk Ordering
Many customers expressed frustration with the mandatory kiosk ordering system, finding it inconvenient and less personal.
PP
Polarbears
6 days ago
5.0
Good food and drinks.
DG
Daniel G
6 days ago
3.0
Service was good, but breakfast sandwiches looked like they just threw the stuff in the wrapper.
JR
Jordan Rivera
Feb 12, 2026
5.0
Very good service 👏
UF
U. Fox
Jan 27, 2026
1.0
You guys have got to have the rudest staff of any McDonald's I've ever been to
AH
AJ Henry
Jan 24, 2026
1.0
Absolutely horrible customer service, and the night manager absolutely rude and he will cause a scene in front of others if you tell him the order is wrong. Save your money and go somewhere else where they appreciate your hard earned money