Mixed reviews on customer service, with some praising friendly staff while others reported rudeness and lack of attention.
Food Quality
Food quality is generally good, but there are complaints about cold items and incorrect orders.
Cleanliness
The restaurant is noted for being clean, although some customers reported unsanitary conditions.
Wait Times
Long wait times reported, especially during busy periods, with some customers frustrated by prioritization of drive-thru orders.
Pricing Issues
Customers expressed dissatisfaction with pricing, particularly for extras like sauces and the perceived value of menu items.
CW
connor Woods
Dec 16, 2025
1.0
EDIT. I DID REACH OUT AND SENT A COMPLAINT IN. STILL HAVENT HEARD NOTHING FROM THE OWNER
Horrible customer service after THEY GAVE ME THE WRONG ORDER. Manager did nothing but belittle me and talk to me like i was an idiot. I tried calling the restaurant 3 times the day it happened and they cant seem to answer the phone or make anything right. Use to go here 2 or 3 times a week for lunch and i WILL NO LONGER DO THAT.
RW
Richard Wilson
Dec 5, 2025
5.0
Pick up was rwadt when i got there. Great Blizzard.
AP
Auston Parke
Dec 5, 2025
1.0
Went in with some coupons for 99 cent burgers to get lunch. I was charged the 99 cents as well as the full price of the burgers. Ended up using more money than I would’ve without the coupons somehow. Asked the manager about it and the only thing they could do was give me another coupon 😁👍
DJ
Doug Jackson
Nov 5, 2025
5.0
The food is great. The ice cream treats even better.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the opening hours of Dairy Queen Grill & Chill in Meridian, ID?
Dairy Queen Grill & Chill in Meridian is open from 10:30 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:30 AM to 11:00 PM on Fridays and Saturdays.
What types of food and treats does Dairy Queen Grill & Chill offer?
They specialize in soft-serve ice cream, Blizzard® Treats, Grillburgers®, chicken strip baskets, shakes & malts, and DQ ice cream cakes.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the location offers booster seats, high chairs, seating, restrooms, is wheelchair accessible, and welcomes families and children.
Does Dairy Queen Grill & Chill have a drive-thru?
Yes, this Dairy Queen location features a drive-thru for convenient service.
Can I order food online from Dairy Queen Grill & Chill?
Yes, you can place online pickup orders through their official website order page.
Where is Dairy Queen Grill & Chill located?
It is located at 107 E Water Tower, Meridian, ID, 83642-2949, USA.
What are some nearby dining options close to Dairy Queen Grill & Chill in Meridian?
Nearby dining options include Round Table Pizza, Jimmy John's sandwich shop, La Cabanita Mexicana, Pineapple Express Hawaiian restaurant, Wendy's fast food, Smokin Iron BBQ, and Ramen Sho Japanese restaurant.
Are there any nearby fitness and recreation centers near Dairy Queen Grill & Chill?
Yes, the Competitive Edge Athletic Performance Center and Champion Fitness Training gym are nearby for sports and fitness activities.
Is there a landmark near Dairy Queen Grill & Chill for easy navigation?
Yes, the Meridian Watertower, a landmark and historical monument, is located nearby and can help customers find the location.
What official online resources can I use to learn more or connect with Dairy Queen Grill & Chill?
You can visit their official website or follow their Facebook page at https://www.facebook.com/DQ14938. Also, downloading their app offers exclusive deals.