Business Details
About
Mexican Restaurant
Chipotle Meridian is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.0
983 reviews
5 stars
342
4 stars
129
3 stars
65
2 stars
71
1 star
376
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food quality, including undercooked rice, poorly prepared ingredients, and inconsistent portion sizes.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and unsanitary conditions.
Order Accuracy
A significant number of reviews mentioned problems with order accuracy, including missing items and incorrect charges.
Mixed Experiences
While some customers had positive experiences with friendly staff and good food, these were overshadowed by the overall negative feedback.
- CRConnor Ross5 days ago1.0Every time I have gone to this location the rice was either crunchy, the portions were inconsistent, or I was improperly charged. If I was the franchised owner of this store, I would be doing a frantic audit of the place to restore it to the standards that actually bring business.
- AKAnastasia KutynNov 15, 20253.0I love Chipotle, but today I had a bad experience. I ordered my food through them and DoorDash. When my order arrived, I was missing an item. I called Chipotle twice and nobody answered, so I had to drive all the way there. When I got inside, the customer service wasn’t great. One guy told me he couldn’t help me because he had a huge line. I said that I paid for my food, so my issue should be prioritized. Then I asked to speak to a manager. The manager was nice and understanding, and he told me to wait a few minutes while he finished a big order, which I understood. But one thing I noticed bothered me: a coworker came in carrying a big bag of fresh vegetables from outside, put on gloves, and started serving people without washing her hands. I remember when I worked at Chipotle, we had to wash our hands almost every 15 minutes. I’m just confused about what happened nowadays and why nobody is washing their hands when handling food.
- MWMaguire WardleNov 11, 20255.0WOW!!! Ashley and Manny were stars of the show! (Everyone was great at this location ) Ashley and Manny—They were kind, great customer service, and their energetic positive energy was stellar. My dad was confused on a promo that was offered and they took the time to explain it to him. His account was signed out and they allowed him extra time to re-sign in to get his rewards points. Their love, positivity, and charismatic personalities were refreshing! Many businesses lack that now days. You need more like them on the team!
- LSLarisa SpeersOct 22, 20251.0About half of the rice was undercooked and hard in my bowl. I specifically asked about the rice while ordering at the counter as it looked hard like some of it was really shiny and whiter than the rest. The lady squeezed some and said “no, it’s really mushy like normal” then I go to eat it at home and it was rock hard! This is not the first time this has happened. They need to learn how to cook rice I guess.
- SSStephen StormOct 19, 20251.0Ordered 2 burritos and a kids meal, half of what we asked AND paid for, wasn't in the burritos or in the bag when i got home. When I walked in, there were literally no people in the restaurant, and 4 "workers" talking to each other in the front. Ive worked food service for years and you've got to blatantly not give a damn to be that dead and still mess a 3 item order up this badly. This restaurant has really gone down hill, Disappointed is a understatement.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Meridian offer?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Where is Chipotle Mexican Grill located in Meridian?
It is located at 2126 N Eagle Rd, The Village at Meridian near Big Al's, Meridian, ID 83646.
What are the operating hours of Chipotle Mexican Grill in Meridian?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle in Meridian offer pickup and delivery services?
Yes, Chipotle offers in-store pickup and delivery services.
How can I order Chipotle food online or via an app?
You can order online at https://order.chipotle.com/ or use the Chipotle app available on the Apple App Store.
Does Chipotle Mexican Grill in Meridian accept credit cards and offer catering?
Yes, they accept credit cards and provide catering services.
What is Chipotle's commitment regarding food quality and sourcing?
Chipotle follows 'Food with Integrity' principles, using 53 real ingredients sourced from farms with humane and sustainable practices, avoiding artificial colors, flavors, or preservatives.
Are there any coffee shops near Chipotle in Meridian?
Yes, nearby coffee shops include Zero Dark Thirty Coffee and Duck Donuts, perfect for grabbing a coffee before or after your meal.
What other dining options are close to Chipotle Mexican Grill in Meridian?
Nearby dining options include Cafe Zupas (American and health food), Blaze Pizza, The Habit Burger Grill, Noodles & Company, Chick-fil-A at Village at Meridian, Cafe Rio Fresh Modern Mexican, Zullee Mediterranean Grill, and Cupbop.
Which stores and services are available near Chipotle at The Village at Meridian?
Nearby stores and services include Fireside Pine (clothing), 5.11 Tactical (outdoor gear), Idaho iRepair (mobile repair), Roosters Men's Grooming Center (barber), The Joint… the chiropractic place, Restore Hyper Wellness spa, and medical providers like Dr. Daniel Howard and Meridian Smiles Dentistry.