McDonald's

3.9
1226 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
711 21st Street, Lewiston, ID
83501, United States

Hours

Reviews

3.9
1,226 reviews
5 stars
513
4 stars
308
3 stars
239
2 stars
73
1 star
93

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported problems with order accuracy and slow service, particularly in the drive-thru.

Food Quality

There were complaints about food being cold, undercooked, or not meeting expectations, alongside some positive remarks about freshness.

Pricing Concerns

Several reviews mentioned that the prices are considered high for fast food, leading to dissatisfaction.

Atmosphere

Customers expressed mixed feelings about the restaurant's decor, with some appreciating the retro style while others criticized recent changes.

Staff Performance

Feedback on staff varied, with some praising friendliness and efficiency, while others reported rudeness and lack of attention.
  • JM
    Jeremy Medlock
    Nov 13, 2025
    5.0
    Great place to eat! One of the cleanest mcdonalds i have ever set foot in! Food was great too!
  • JN
    Jeremiah Nydoske
    Oct 25, 2025
    3.0
    Ok I guess way over priced
  • MA
    Miah Averill
    Oct 20, 2025
    1.0
    So this is the THIRD time this week that I have gotten pickles, mustard, and onions on my 2 Cheeseburger Meal when I had specifically asked for KETCHUP AND CHEESE ONLY. The second time they messed up I went back after I called them to bring it to their attention. I have gotten home THREE times now this week and seen they didn't follow instructions. I am over spending my hard earned money with your company. It isn't hard to follow basic instructions (I could have been an allergic customer out of the THREE times). Very very disappointing in this store and its employees.
  • LL
    Levi
    Oct 18, 2025
    4.0
    Don't like to have to order at the kiosk. Would rather talk to a person
  • DC
    D. B. Cortez (Coretz)
    Oct 10, 2025
    5.0
    No issues, food was exactly as it should have come out and it was in a timely manner

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 711 21st Street, Lewiston?

Delivery is available every day from 7:00 AM to 10:00 PM.

What are the drive-thru hours for this McDonald's location?

The drive-thru is open Monday through Thursday from 5:00 AM to 11:00 PM, Friday and Saturday from 5:00 AM to midnight, and Sunday from 5:00 AM to 11:00 PM.