McDonald's

3.9
1233 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
711 21st Street, Lewiston, ID
83501, United States

Hours

Reviews

3.9
1,233 reviews
5 stars
514
4 stars
312
3 stars
239
2 stars
73
1 star
95

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Multiple customers reported issues with incorrect orders and substitutions, leading to frustration.

Service Quality

Feedback varied, with some praising fast and friendly service while others noted rude employees and slow service.

Cleanliness

Several reviews highlighted the cleanliness of the restaurant, with some calling it one of the cleanest McDonald's they've visited.

Food Quality

Mixed reviews on food quality, with some praising freshness while others reported issues like cold food and undercooked items.

Pricing

Many customers expressed concerns about high prices for fast food, indicating a perception of poor value.
  • CC
    Carrie
    Dec 28, 2025
    1.0
    Been to both Lewiston stores for breakfast with my son. Both times only ordered two breakfast sandwiches, each store could not get a simple substitution correctly on the meat even verifying when ordering and picking up. Terrible, and to pay $10 for a Begal with an egg on it…noooooo more. I’ll bring mine from home next trip to town.
  • SR
    Skyler Romanoff
    Dec 14, 2025
    1.0
    1-10 would not recommend my sister got a stomach ache right after and the doctors said she had a cdom in her stomach. This is absurd
  • BM
    Ben Mack
    Nov 24, 2025
    4.0
    Fast, generally always accurate. Good upbeat people, especially in Jeremy's store, he is a great manager that genuinely cares, and wants the beat for his employees.
  • JM
    Jeremy Medlock
    Nov 13, 2025
    5.0
    Great place to eat! One of the cleanest mcdonalds i have ever set foot in! Food was great too!
  • MA
    Miah Averill
    Oct 20, 2025
    1.0
    So this is the THIRD time this week that I have gotten pickles, mustard, and onions on my 2 Cheeseburger Meal when I had specifically asked for KETCHUP AND CHEESE ONLY. The second time they messed up I went back after I called them to bring it to their attention. I have gotten home THREE times now this week and seen they didn't follow instructions. I am over spending my hard earned money with your company. It isn't hard to follow basic instructions (I could have been an allergic customer out of the THREE times). Very very disappointing in this store and its employees.

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 711 21st Street, Lewiston?

Delivery is available every day from 7:00 AM to 10:00 PM.

What are the drive-thru hours for this McDonald's location?

The drive-thru is open Monday through Thursday from 5:00 AM to 11:00 PM, Friday and Saturday from 5:00 AM to midnight, and Sunday from 5:00 AM to 11:00 PM.