McDonald's

3.9
926 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
119 Thain Road, Lewiston, ID
83501, United States

Hours

Reviews

3.9
926 reviews
5 stars
368
4 stars
252
3 stars
186
2 stars
49
1 star
71

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, leading to frustration and dissatisfaction.

Service Quality

While some reviews praised friendly and efficient staff, others highlighted unprofessional behavior and poor customer service experiences.

Food Quality

Feedback on food quality was mixed, with some enjoying the typical McDonald's offerings while others criticized the taste and freshness.

Dining Experience

The dining area was noted as small and crowded, with some customers expressing frustration over the self-order kiosks and limited seating.

Speed of Service

Customers generally appreciated the fast service, although this sometimes came at the expense of order accuracy.
  • ET
    ernie terrell
    1 day ago
    5.0
    It's always good fast friendly
  • BM
    Ben Mack
    Nov 7, 2025
    4.0
    Let's face it. It's McDonald's, you grab a bite there when, cardboard is the tasters choice of the day. It is fast, it is mediocre, it costs too much. But you get all that with a spot on fantastic crew. Each and every one goes home at the end of their shift, hating the smell of the only fries that have to be hot, to be edible.
  • DB
    Darren Byers
    Oct 21, 2025
    4.0
    It is a typical McDonald's. Your food comes up fast and ready and usually pretty warm but not necessarily , depending on what you have ordered.
  • CC
    Carrie
    Oct 12, 2025
    1.0
    Went through drive through, verified twice a sub for Canadian bacon/ham once when ordering and once when paying so I would not get bacon…., still got bacon…left and my son was missing his second sandwich. It was so busy we just left….not happy. Prices still ridiculous
  • LL
    Lexii Lueddeke
    Sep 28, 2025
    2.0
    McDonald’s is just one of those fast food chains, so it’s not anything magnificent since it’s quick food but it’s good enough to get you full. This specific location though seems to have a lot more problems than the others in town though. My go-to for breakfast is an egg McMuffin and about 75% of the time it has several egg shell pieces in it, so much that you can’t really eat it. I will say they are quick but that might be part of the issue. A good percentage of the time my order is wrong. Whether it’s not including sauces you pay for or getting the wrong item in general. Which is frustrating when you pay for delivery just to have to drive back yourself to get the correct items. So it’s a gamble if you want to spend 10.00 for delivery to see if you get the right items if you get it from this location. The workers have always been friendly but the accuracy of the orders and preparation of the food needs to be better. The only reason I come to this one is that it’s much closer than the one downtown but I’ve been going downtown since I know my order will be correct there. It’s quite expensive for a fast food joint and when you pay as much as you do for your order it’s a waste to not get what you actually ordered. So much so that you have to come back or individually check each item in the parking lot before you leave unfortunately. I’d say about 65% of the time your order will be wrong. So it’s really up to you if you want to take the gamble on it. I would definitely recommend they get some management in there to oversee the process they have going and make corrections where needed to really improve the overall experience at this location. The dining area is quite small when you initially walk in, so seating is limited. There are a lot of times when the workers will put up a sign and don’t allow customers to order at the front kiosk with an actual person, which means you have to order at the self order kiosk which I’ve noticed quite a few times the older customers get extremely frustrated trying to use it and actually end up leaving all together. So I can’t really say it’s friendly to all age groups unfortunately.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 119 Thain Road, Lewiston, ID?

McDonald's is open from 5:30 AM to 11:00 PM on weekdays and Sunday, and until midnight on Friday and Saturday.

What are the delivery hours for this McDonald's location?

Delivery is available daily from 7:00 AM to 10:00 PM.