Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers praised the friendly and helpful staff, with specific mentions of individual employees providing exceptional service.
Order Accuracy
A significant number of reviews highlighted issues with incorrect orders, leading to frustration among customers.
Cleanliness
The restaurant was frequently noted for its cleanliness, particularly in the dining area.
Food Quality
While some customers enjoyed the food, others expressed disappointment with the quality and preparation, citing issues like cold food and incorrect items.
Play Area
The play area was a popular feature for families, with many customers appreciating its presence for children.
BP
Bo Parrish
3 days ago
3.0
They don't open when they say they do, in a simple statement confused you then goto school.
CE
Christy Elmore
Feb 22, 2026
4.0
Kids love the play place, lobby is clean, hard to get someone to take your order, they want you to use the kiosks instead.
RN
Renee Nungester
Feb 15, 2026
5.0
Customer service here is 10/10. They're always friendly and knowledgeable. It's about the only place to play on a rainy day and we appreciate the hospitality.
AS
Ame Swanson
Jan 28, 2026
5.0
I was at the Thain McDonald's in Lewiston today, and I didn't catch the name of the young lady who helped me, but I can't express how grateful I am for her! My home is 2 hours away, I was in Lewiston for my partner's surgery, and I could feel my blood sugar starting to plummet(I'm hypoglycemic). It's the end of the month and I had $3.50 to my name, and was feeling desperate to get something in my stomach. I can't normally eat fast food, but don't know the area well enough to know what my options were, so I figured it was worth a try. The girl who was at the counter helped me go through the menu and find something within my small budget that I could eat and it gave me enough left to get a small cup of water! Thank you so much!!
LB
Lauren Bradley
Jan 3, 2026
3.0
Good food, but wasn't greeted by employees and was forced to order on the kiosk to get our order in.