Jimmy John's

3.4
326 reviews

About

Sandwich Restaurant

Location

Jimmy John's
719 21st St, Lewiston, ID
83501, United States

Hours

Reviews

3.4
326 reviews
5 stars
137
4 stars
57
3 stars
26
2 stars
23
1 star
83

What are people saying?

AI-generated from recent customer reviews

Service Speed

Numerous customers reported consistently slow service, often taking much longer than the advertised 'freaky fast'.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing ingredients and wrong sandwiches.

Staff Professionalism

Feedback indicated unprofessional behavior from staff, including rudeness and lack of urgency, impacting customer experience.

Food Quality

While some customers enjoyed the food, there were complaints about the freshness and quality of ingredients, with some sandwiches being poorly made.

Cleanliness

Several reviews mentioned unsanitary conditions and a lack of cleanliness in the restaurant.
  • TH
    TheBudget Hunter
    Jan 2, 2026
    1.0
    Ridiculous!! $13 for a sandwich and they dont tell you they're out of the star ingredient until its made paid for and you're picking it up. Then on top of that the bread is 2 yes that's TWO inches wide and hard as a rock. Do not suggest this place at all!
  • SK
    Steven Kauffman
    Jan 1, 2026
    5.0
    Not just another sub sandwich restaurant. My sandwich was loaded with meat! The folks were helpful.
  • TN
    Tony Norton
    Dec 11, 2025
    1.0
    I have never eaten at a Jimmy John's that was this slow. There were 7 or 8 people behind the counter and we were the only people in the store. It took a very long time for us to receive our order. The person that brought the order out to our table even apologized for being so slow. This was terribly slow service, not freaky fast as advertised. I will not waste my time going to this place again.
  • AB
    Adam Blalock
    Oct 23, 2025
    4.0
    Nice sandwich shop. Decent food and good service.
  • BJ
    Bella Johnson
    Sep 7, 2025
    1.0
    I went in to jimmy John’s yesterday around 3:40ish. I don’t think I will ever be going there again due to the horrible customer service I got from I believe the manager she was wearing white shorts that you could almost see her butt in them and blonde dish reddish hair she definitely should be wearing pants in a environment with food. She was just so rude and I asked for my receipt and she would not give it to me my sandwich was messed up also. Need to get a better employee that actually cares about the job