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Jimmy John's

3.4
(330 reviews)

Business Details

719 21st St, Lewiston, ID
83501, United States
(208) 746-2863

About

Sandwich Restaurant

Location

Jimmy John's
719 21st St, Lewiston, ID
83501, United States

Hours

Reviews

3.4
330 reviews
5 stars
138
4 stars
57
3 stars
27
2 stars
23
1 star
85

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported extremely slow service, often waiting long periods for their orders, contradicting the 'freaky fast' promise.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing ingredients and wrong sandwiches being served.

Staff Professionalism

Feedback indicated unprofessional behavior from staff, including inappropriate attire and poor customer service.

Food Quality

While some customers enjoyed the food, others noted issues with freshness and portion sizes, leading to mixed reviews on overall quality.

Cleanliness

Several reviews mentioned cleanliness issues within the restaurant, affecting the overall dining experience.
  • TA
    Travis Anthony
    Feb 19, 2026
    5.0
    I ordered a sandwich, and they where already in the process of making it before I even paid. Just as I was finishing payment, I asked for a change to my order (I wanted it toasted) and they started over from scratch just to satisfy my last min change. Thank you!
  • BR
    Brenda Riendeau
    Feb 11, 2026
    1.0
    At 11:15 am, I tried ordering on the app, got errors three times which directed me to call the restaurant. Only got a voicemail message which said they were open from 10:30 am to 10:00 pm. No way to order my food. I gave up. I have heard similar complaints from friends who ordered online,only to arrive at a seemingly unresponsive drive-through and locked front doors. What is going on at this location?
  • HH
    Hanna Heath
    Jan 27, 2026
    1.0
    We went here for dinner around 6:30 ish and it was like I walked into a teenagers room. The worker had all his little buddies in there sitting at a table. When we walked in they didn’t greet us at all and walked up to the counter after we waited for him. He was in short shorts and slides 🤮 then more of his buddies came in behind us and he gave them free food and drinks. I asked for a side of the kicking ranch sauce and he dropped it on the floor picked it back up put it BACK IN THE FRIDGE and gave me another cup. At lease subway has uniforms and more manners.
  • TH
    TheBudget Hunter
    Jan 2, 2026
    1.0
    Ridiculous!! $13 for a sandwich and they dont tell you they're out of the star ingredient until its made paid for and you're picking it up. Then on top of that the bread is 2 yes that's TWO inches wide and hard as a rock. Do not suggest this place at all!
  • SK
    Steven Kauffman
    Jan 1, 2026
    5.0
    Not just another sub sandwich restaurant. My sandwich was loaded with meat! The folks were helpful.

Brand Certified Facts from Jimmy John's

Jimmy John's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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