Subway

3.6
355 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Kuna Subway® Restaurant at 820 E. Avalon Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
820 E. Avalon Street, Kuna, ID
83634, United States

Hours

Reviews

3.6
355 reviews
5 stars
163
4 stars
65
3 stars
39
2 stars
14
1 star
74

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported poor service, including long wait times, incorrect orders, and rude staff interactions, particularly with the manager.

Staff Performance

While some employees received praise for their friendliness and helpfulness, others were criticized for being untrained and unprofessional.

Food Quality

Customers expressed dissatisfaction with the quality and accuracy of their orders, including missing ingredients and poorly made sandwiches.

Cleanliness

Several reviews highlighted issues with cleanliness, including dirty dining areas and unsanitary food preparation conditions.

Online Ordering Problems

Numerous complaints were made about the handling of online orders, with reports of orders not being prepared or prioritized correctly.
  • PR
    Pam Reimers
    5 days ago
    2.0
    Its been at least 3 years since I've gotten what I ordered without mistakes. Half the time it's not edible. This time I ordered a basic ham and cheese. I wrote down the bread just like it is called in the menu. Artisan italian-white bread. I got Italian herb and cheese. When I opened the sandwich there was 3 slices of ham so thin you could read through it. I'm done with subway. Tired of paying for food that isn't edible.
  • JM
    jennifer mortimer
    Nov 10, 2025
    1.0
    This is the first time at this subway. The young man there would not take coupons that were on my phone,I take a picture of the QR code and never had a issue before. That is completely fine.It was just slightly off putting. The problem was the food was less than attractive. I ordered a few sandwiches and the turkey healing had a couple pieces left in the pan and it was cross contaminated with other ingredients The same goes for other items in the food tray. I was going out of town on a trip and this was my last stop so I was slightly cautious but I was still hopeful that I would be okay. I Will tell you that was not the case.Because I got food poisoning. Please do not, Go to this location.I've been to many and I am a normal Subway customer.This was the worst experience i've ever had.
  • LB
    Low B
    Oct 6, 2025
    1.0
    I love subway. But this subway has almost completely turned me off the establishment. The first time I had a bad experience, I waited in line with 6 other people while the employees behind the counter made several online orders over the customers in the store. I ended up leaving after the manager seemingly told the girl behind the counter to “finish these” and walks into the back. The next time I thought I would be proactive and order online. I submitted my order and gave it about 30 minutes in case it was busy again. I looked and it said it was ready for pick up. I drove to the location which was another 7 or so minutes away. At this point almost 40 minutes have passed. I go inside to small line this time. I walk to the pickup area and there’s nothing. I stand around until the employee finished with the current customer. I quickly asked about my online order. The kid tells me “yeah no that’s not ready. You can wait 5 minutes for it” and asks the next customer what they would like to order. So I am now waiting up to an hour for sandwich that I have already paid for? When the first time you made us all wait while you made online orders? Zero consistency. I had to call and get a refund because the kid blatantly ignored me. Definitely do not recommend this location.
  • KT
    Katrina Tucker
    Oct 3, 2025
    5.0
    Went in this afternoon and Brandi and Alex were amazing. Smiles on faces and very great attitudes!
  • BC
    Bella Cunningham
    Sep 3, 2025
    5.0
    Frequently order food for dinner from this location as it is close to my work. 9/10 times have 0 issues. Order is correct, portion is good, ingredients fresh. When I do encounter a situation where they don’t have an ingredient I requested, they are communicative and apologetic every time. That’s not very common when you’re having food delivered and not actually there face-to-face with the employees, so I want to give kudos to the employees at the store for always making sure to leave a note and an apology and substituting to make things right without having to be asked

Frequently Asked Questions About Subway

What types of meals does Subway in Kuna serve?

Subway in Kuna serves breakfast, lunch, and dinner with a variety of sandwiches, wraps, and salads.

What are the operating hours for the Subway restaurant at 820 E. Avalon Street?

The restaurant is open Monday to Friday from 8:00 AM to 10:00 PM, Saturday from 9:00 AM to 10:00 PM, and Sunday from 9:00 AM to 9:00 PM.