Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Kuna Subway® Restaurant at 820 E. Avalon Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Many customers reported poor service, including long wait times, incorrect orders, and rude staff interactions, particularly with the manager.
Staff Performance
While some employees received praise for their friendliness and helpfulness, others were criticized for being untrained and unprofessional.
Food Quality
Customers expressed dissatisfaction with the quality and accuracy of their orders, including missing ingredients and poorly made sandwiches.
Cleanliness
Several reviews highlighted issues with cleanliness, including dirty dining areas and unsanitary food preparation conditions.
Online Ordering Problems
Numerous complaints were made about the handling of online orders, with reports of orders not being prepared or prioritized correctly.
PR
Pam Reimers
5 days ago
2.0
Its been at least 3 years since I've gotten what I ordered without mistakes. Half the time it's not edible. This time I ordered a basic ham and cheese. I wrote down the bread just like it is called in the menu. Artisan italian-white bread. I got Italian herb and cheese. When I opened the sandwich there was 3 slices of ham so thin you could read through it. I'm done with subway. Tired of paying for food that isn't edible.
JM
jennifer mortimer
Nov 10, 2025
1.0
This is the first time at this subway. The young man there would not take coupons that were on my phone,I take a picture of the QR code and never had a issue before. That is completely fine.It was just slightly off putting.
The problem was the food was less than attractive. I ordered a few sandwiches and the turkey healing had a couple pieces left in the pan and it was cross contaminated with other ingredients
The same goes for other items in the food tray. I was going out of town on a trip and this was my last stop so I was slightly cautious but I was still hopeful that I would be okay.
I Will tell you that was not the case.Because I got food poisoning.
Please do not, Go to this location.I've been to many and I am a normal Subway customer.This was the worst experience i've ever had.
LB
Low B
Oct 6, 2025
1.0
I love subway. But this subway has almost completely turned me off the establishment. The first time I had a bad experience, I waited in line with 6 other people while the employees behind the counter made several online orders over the customers in the store. I ended up leaving after the manager seemingly told the girl behind the counter to “finish these” and walks into the back.
The next time I thought I would be proactive and order online. I submitted my order and gave it about 30 minutes in case it was busy again. I looked and it said it was ready for pick up. I drove to the location which was another 7 or so minutes away. At this point almost 40 minutes have passed. I go inside to small line this time. I walk to the pickup area and there’s nothing. I stand around until the employee finished with the current customer. I quickly asked about my online order. The kid tells me “yeah no that’s not ready. You can wait 5 minutes for it” and asks the next customer what they would like to order. So I am now waiting up to an hour for sandwich that I have already paid for? When the first time you made us all wait while you made online orders? Zero consistency. I had to call and get a refund because the kid blatantly ignored me. Definitely do not recommend this location.
KT
Katrina Tucker
Oct 3, 2025
5.0
Went in this afternoon and Brandi and Alex were amazing. Smiles on faces and very great attitudes!
BC
Bella Cunningham
Sep 3, 2025
5.0
Frequently order food for dinner from this location as it is close to my work. 9/10 times have 0 issues. Order is correct, portion is good, ingredients fresh. When I do encounter a situation where they don’t have an ingredient I requested, they are communicative and apologetic every time. That’s not very common when you’re having food delivered and not actually there face-to-face with the employees, so I want to give kudos to the employees at the store for always making sure to leave a note and an apology and substituting to make things right without having to be asked
Subway in Kuna serves breakfast, lunch, and dinner with a variety of sandwiches, wraps, and salads.
What are the operating hours for the Subway restaurant at 820 E. Avalon Street?
The restaurant is open Monday to Friday from 8:00 AM to 10:00 PM, Saturday from 9:00 AM to 10:00 PM, and Sunday from 9:00 AM to 9:00 PM.
Is the Subway restaurant at 820 E. Avalon Street open on holidays?
It is closed on Thanksgiving (November 27, 2025) and Christmas Day (December 25, 2025).
Does the Kuna Subway offer catering services?
Yes, this Subway location offers catering services to meet your event needs.
Can I order from Subway online or via an app for pickup or delivery?
Yes, you can order through the Subway app or website for convenient in-store pickup, curbside pickup, or delivery.
Does this Subway restaurant offer dine-in service?
Yes, this Subway location provides dine-in seating along with other options.
Where is the Kuna Subway located exactly?
It is located at 820 E. Avalon Street, in the Fiesta Guadalajara Building, Kuna, Idaho 83634, USA.
Are there any coffee shops near the Subway in Kuna where I can grab a drink?
Yes, nearby coffee shops include Latte Da and Uptown Coffee, ideal spots for a drink before or after your Subway meal.
If I’m at City Hall or the First Interstate Bank, how can I get to the Subway restaurant?
Subway is conveniently located near both City Hall and the First Interstate Bank at 820 E. Avalon Street, within the Fiesta Guadalajara Building, making it easy to visit after banking or city business.
What other dining options are near the Kuna Subway?
Nearby dining options include Fiesta Guadalajara for Mexican and American food, Arctic Circle for fast food burgers, and Hong Kong Express for Chinese cuisine.