Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Multiple customers reported issues with incorrect orders and missing items.
Food Temperature
A significant number of reviews mentioned receiving cold food, impacting overall satisfaction.
Service Speed
Customers frequently noted long wait times, both in drive-thru and for dine-in orders.
Cleanliness
Several reviews highlighted dirty dining areas and restrooms, indicating a need for better maintenance.
Customer Service
While some praised friendly staff, others experienced poor service and unprofessional behavior.
MB
Michael B
Nov 23, 2025
1.0
The two guys were definitely high. Forgot half my order and my sandwich was ice cold. Good waste of $30
LB
Lacey Burns
Nov 23, 2025
1.0
I am so sick of getting cold food from this place. They weren't busy at all seems I was the only one in their drive thru and yet they take forever to get you your food. Id assume if it took so long then the food should atleast be hot but its always cold. Guess we know why they never have any business and all the Fair food places around them are constantly busy.
BP
Bob Potter
Nov 12, 2025
4.0
Arby's is one of my favorite fast food places. So I was excited to try their Steak Nuggets. They look tasty and substantial. Unfortunately, the reality is a little disappointing. I ordered the 9 piece to try and share. They tasted very good. There were only 8 pieces and most of them were very small. From what I saw on TV, I expected them to be about 1 inch by 1 inch. There were 2 that size, the rest were about 1/2 inch by 1/2 inch or slightly bigger. I also got curly fries which were as good as always.