Subway

3.8
214 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Jerome Subway® Restaurant at 393 Democracy Way brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
393 Democracy Way, Jerome, ID
83338, United States

Hours

Reviews

3.8
214 reviews
5 stars
101
4 stars
43
3 stars
28
2 stars
9
1 star
33

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, unhelpful staff, and rude behavior from employees.

Food Quality

Feedback on food quality was mixed, with some praising fresh ingredients while others complained about stale or poorly made sandwiches.

Cleanliness

While some reviews noted a clean environment, others highlighted significant cleanliness issues, particularly in the bathrooms and food areas.

Staff Performance

Some employees received praise for their friendliness and efficiency, while others were criticized for their lack of engagement and professionalism.

Operational Hours

Customers expressed frustration over inconsistent closing times and early closures, leading to confusion and inconvenience.
  • SH
    Sandra Hepworth
    Oct 18, 2025
    1.0
    I sat in the drive-through for about 30 minutes and was never acknowledged. I eventually pulled up to the window, but the employee still ignored me. There were no other customers, yet the worker wasn’t helping anyone or taking orders. The lack of service was unbelievable—no greeting, no response, nothing. I wouldn’t recommend this Subway at all; it’s a complete waste of time and you won’t get helped.
  • MS
    Matt S
    Jun 15, 2024
    5.0
    We went here for lunch today and the young lady that was there was alone, doing all the orders and drive-thru, but she was patient and running it like a rockstar. We were super impressed and the food was good too. Kudos to her!
  • MJ
    Mohammadreza Jahandideh
    Dec 28, 2021
    1.0
    one of the worst subway in the world the personnel very rude

Frequently Asked Questions About Subway

What are the operating hours of Subway at 393 Democracy Way, Jerome, ID?

Subway is open Monday to Saturday from 9:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 7:00 PM.

Does Subway at Crossroads Point offer delivery services?

Yes, this Subway location offers delivery service.